Mountain Duck Invalidates Previous License

[JJGyenese]

Will there be any fix for customers that bought previous version of Mountain Duck on the Mac App Store and it automatically updated to version 5? Versions before 5 were buy once and get free updates while version 5 is subscription, and it automatically updates to version 5 which invalidates the previous license. We should be able to use version 4 since we bought a license for it, but we can't. We paid for software, we should be able to use the software.

[dkocher]

Relates to #17367. it is not possible for us to let the user install previous versions from the Mac App Store but only the latest. You are eligible to run version 5 with no limitations for up to one year after your purchase date before you are required to purchase a monthly or yearly subscription.

[JJGyenese]

Two items in reply:

1. It does not allow me to use version 5 at all because my purchase was over a year ago.
2. I will not to pay again for software I already bought. YOU pushed an automatic update that prevents me from using something I purchased, so you should either issue me a v4 license or issue me a refund. Anything less is not acceptable.

[dkocher]

You can request a registration key for version 4 available from https://mountainduck.io/changelog/ if you don't want to ugprade to version 5 at this time.