[Bug]: unable to initate any modules

[joanne0904cheung-sketch]

JASP Version

0.98.1

Commit ID

No response

JASP Module

ANOVA

What analysis are you seeing the problem on?

all of them

What OS are you seeing the problem on?

Windows 11

Bug Description

i was trying to use descriptives and ANOVA and all of them said waiting for initation of modules which i tried in everyway to do that, nothing worked.

Expected Behaviour

the programme analysing my data set

Steps to Reproduce

open the data file
press on descriptive statistics
see the descriptives of my data set

Log (if any)

No response

More Debug Information

No response

Final Checklist

• I have included a screenshot showcasing the issue, if possible.
• I have included an encrypted JASP file (zipped) or data file that causes the crash/bug, if applicable.
• I have accurately described the bug, and steps to reproduce it.

[tomtomme]

Thx for the report.
If the problem persist you could:

• check if >1 JASP version is installed OR if you used MSI installer in the past => if so, delete all, reinstall only the latest MSIX version
• post your system info:
• try an upgrade of your Operating System
• upload logs, see Logging Guide: https://github.com/jasp-stats/jasp-desktop/blob/stable/Docs/user-guide/logging-howto.md

Also please tell us if something of this helped or not :)
Thx again!

[joanne0904cheung-sketch]

here is the system info. And the bug is still here, I have redownloaded after deleting everything and my computer is up to date

-------- Application Info --------
JASP Version: JASP 0.98.1
Build Branch: development
Build Date: Jul 6 2026 22:15:26 (Netherlands)
Last Commit: 5b3c7108b1e53996f1cc29d8e90d33223b067eab

-------- Basic Info --------
Operating System: Windows 11 Version 25H2
Product Version: 11
Kernel Type: winnt
Kernel Version: 10.0.26200
Architecture: x86_64
Install Path: C:/Program Files/JASP
Platform Name: windows
System Local: en_AG

-------- Module Library Info --------
{
"arch": "Windows_x86-64",
"developerMode": false,
"font": "Arial",
"installedModules": {
"jaspAcceptanceSampling": "0.95.5-release.12",
"jaspAnova": "0.95.5-release.12",
"jaspAudit": "0.95.5-release.12",
"jaspBFF": "0.95.5-release.12",
"jaspBain": "0.95.5-release.12",
"jaspBfpack": "0.97.2-release.0",
"jaspBsts": "0.95.5-release.12",
"jaspCircular": "0.95.5-release.12",
"jaspCochrane": "0.95.5-release.12",
"jaspDescriptives": "0.96.5-release.0",
"jaspDistributions": "0.96.5-release.0",
"jaspEquivalenceTTests": "0.95.5-release.12",
"jaspEsci": "0.95.5-release.12",
"jaspFactor": "0.95.5-release.12",
"jaspFrequencies": "0.95.5-release.12",
"jaspJags": "0.95.5-release.12",
"jaspLearnBayes": "0.96.5-release.0",
"jaspLearnStats": "0.95.5-release.12",
"jaspMachineLearning": "0.95.5-release.12",
"jaspMetaAnalysis": "0.95.5-release.12",
"jaspMixedModels": "0.95.5-release.12",
"jaspNetwork": "0.96.3-release.0",
"jaspPower": "0.95.5-release.12",
"jaspPredictiveAnalytics": "0.95.5-release.12",
"jaspProcess": "0.95.5-release.12",
"jaspProphet": "0.95.5-release.12",
"jaspQualityControl": "0.95.5-release.12",
"jaspRegression": "0.95.5-release.13",
"jaspReliability": "0.95.5-release.12",
"jaspRobustTTests": "0.95.0-release.12",
"jaspSem": "0.95.5-release.12",
"jaspSummaryStatistics": "0.95.5-release.12",
"jaspSurvival": "0.95.5-release.12",
"jaspTTests": "0.95.5-release.13",
"jaspTimeSeries": "0.95.0-release.12",
"jaspVisualModeling": "0.95.5-release.12"
},
"language": "en",
"theme": "light",
"uninstallableModules": [
],
"version": "0.98.1"
}

-------- Extra Info --------
Current code page
Active code page: 950
Active code page: 65001

Host Name: LAPTOP-JOANNE
OS Name: Microsoft Windows 11 家用版
OS Version: 10.0.26200 N/A Build 26200
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: joanne's laptop
Registered Organization: N/A
Product ID: 00342-22253-64417-AAOEM
Original Install Date: 07/01/2025, 3:46:43 pm
System Boot Time: 01/09/2026, 4:30:46 pm
System Manufacturer: LENOVO
System Model: 83CV
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 170 Stepping 4 GenuineIntel ~1200 Mhz
BIOS Version: LENOVO NPCN39WW, 31/12/2025
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume1
System Locale: zh-tw;Chinese (Taiwan)
Input Locale: en-us;English (United States)
Time Zone: (UTC+10:00) Canberra, Melbourne, Sydney
Total Physical Memory: 15,805 MB
Available Physical Memory: 2,813 MB
Virtual Memory: Max Size: 25,533 MB
Virtual Memory: Available: 8,852 MB
Virtual Memory: In Use: 16,681 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \LAPTOP-JOANNE
Hotfix(s): 5 Hotfix(s) Installed.
[01]: KB5122385
[02]: KB5054156
[03]: KB5120998
[04]: KB5123304
[05]: KB5120997
Network Card(s): 2 NIC(s) Installed.
[01]: Intel(R) Wi-Fi 6E AX211 160MHz
Connection Name: Wi-Fi
DHCP Enabled: Yes
DHCP Server: 172.16.77.193
IP address(es)
[01]: 172.16.77.196
[02]: fe80::b53e:da27:96cd:58cc
[02]: Bluetooth Device (Personal Area Network)
Connection Name: 藍牙網路連線
Status: Media disconnected
Virtualization-based security: Status: Running
Required Security Properties:
Available Security Properties:
Base Virtualization Support
Secure Boot
DMA Protection
UEFI Code Readonly
SMM Security Mitigations 1.0
Mode Based Execution Control
APIC Virtualization
Services Configured:
Services Running:
App Control for Business policy: Enforced
App Control for Business user mode policy: Off
Security Features Enabled:
Hyper-V Requirements: A hypervisor has been detected. Features required for Hyper-V will not be displayed.

[tomtomme]

The above mentioned logs might still help.
Appart from that this all seems fine. The only oddity seems to be this mixture:

System Locale: zh-tw;Chinese (Taiwan)
Input Locale: en-us;English (United States)
Time Zone: (UTC+10:00) Canberra, Melbourne, Sydney

Should be no problem normaly, but maybe.... @boutinb any idea?

[joanne0904cheung-sketch]

here are the logs
https://1drv.ms/u/c/843558a1af0bb0a0/IQAflp829gKaRILkJK6L6FdCAdyAmZvP0wHthxoRtwfWtl4?e=uofKUm
https://1drv.ms/u/c/843558a1af0bb0a0/IQBzVt0C9VLNTbpyzyGcQPo3AVn6haOzhAANM2j119PMjUI?e=ycWl39
https://1drv.ms/u/c/843558a1af0bb0a0/IQAPXf2lUGcESooE7hzRe7bhATsiC1W7SDSXlwfyr2LVatk?e=APdlMn

[tomtomme]

I see things like:
"there is no package called 'jaspAnova'"

How did you install jasp exactly? Do you have full admin rights or is this a university laptop?
Is your disk maybe full?
Is some antivirus-software or similar messing with the installation process?