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Adjust the subject display in dashboard mode to ensure GDPR compliance on public office screens #757

Description

@muellerp11811

Description

  • The dashboard is used on large public office screens where issue subjects may be visible to people who are not directly involved in the corresponding ticket.
  • To reduce the risk of exposing personal or sensitive information, dashboard mode should support displaying an alternative subject instead of the original issue subject.

Proposed change

  • Introduce a new dashboard issue view mode called wallboard.
  • This mode should:
    * be based on the existing compact view
    • display the issue start_date
    • display a custom issue field named wallboard-subject instead of the original issue subject when the custom field is filled
    • fall back to the original issue subject if wallboard-subject is empty

Motivation

  • Issue subjects may contain personal data or confidential information that should not be shown on shared or publicly visible screens.
  • The new wallboard mode allows teams to provide a sanitized display text for office dashboards while keeping the original issue subject unchanged in the ticket itself.

Implementation notes

  • add wallboard as a new issue view mode
  • create a dedicated _wallboard.html.slim partial
  • add locale entries for the new view mode
  • add an IssueCustomField named wallboard-subject
  • use the custom field value in wallboard mode if present

Expected result

  • Teams can use dashboard screens in shared office environments without exposing full ticket subjects, helping to support GDPR-conscious operation.

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