No issues imported from JIRA cloud instance

[jensschaerer]

Your Environment

Windows App from App Store,

(tried with Windows install, too; Also tried using web version but no luck there because of Request Time Out)

• Version used: 12.0.0
• Operating System and version: Windows 11 Prof.

Steps to Reproduce (for bugs)

I've tried connecting using the Windows App and connection works but I don't get any tasks. I changed JQL query to assignee = currentUser() as we don't have any sprints but no tickets show up. there is no error. I tried with another cloud instance and also there are no issues imported into Super-Productivity. Is there a bug or do I do something wrong? Link used is https://instancename.atlassian.net/, Username = email-adress, password = account password.
I tried with several settings but none of them worked.

when entering the JQL in the issue search in JIRA, I get all my issues assigned to me. So the JQL shouldn't be a problem. When entering a wrong JQL to Super-Productivity, I get an error. So it seems that the JQL is recognized.

Can you reproduce this reliably?

yes

Console Output

only output is "JIRA POLL", no errors

Error Log (Desktop only)

nothing special in the error logs, nothing related to JIRA

[github-actions]

Thank you very much for opening up this issue! I am currently a bit overwhelmed by the many requests that arrive each week, so please forgive me, if I fail to respond personally. I am still very likely to at least skim read your request and I'll probably try to fix all (real) bugs if possible and I will likely review every single PR being made (please, give me a heads up if you intent to do so) and I will try to work on popular requests (please upvote via thumbs up on the original issue) whenever possible, but trying to respond to every single issue over the last years has been kind of draining and I need to adjust my approach for this project to remain fun for me and to make any progress with actually coding new stuff. Thanks for your understanding!

[github-actions]

Hello there jensschaerer! 👋

Thank you and congratulations 🎉 for opening your very first issue in this project! 💖

In case you want to claim this issue, please comment down below! We will try to get back to you as soon as we can. 👀

For more open ended discussions and/or specific questions, please visit the discussions page. 💖

[dzschille]

@jensschaerer have you tried to use a token instead the password?
In Jira Settings -> Advanced Config, have you checked the checkbox "Auto import to default project" and set "Default Super Productivity Project" to "Inbox"?

[jensschaerer]

Thanks! This was the issue. I used password instead of token. With token, it works. Maybe this should made clearer or show up some error