Open
Description
What happened?
Hi,
I'm receiving tallies from a Panasonic Kairos switcher via TSL 5.0 UDP into Tally Arbiter. The connection between TA and Kairos seems to be working - when I cut a source live on my PGM bus I get a tally I can see in the 'Tally View' however it's only momentary - less than a second, it doesn't stay tallied live. If I cut away from the source and back to it, I get the flash of Tally again but only for a second or less despite the source still being 'live' on the mixer's bus. In the logs I can see the source 'Clip Player 2' tallied on and off as I push buttons on the switcher. Any idea what could be causing my issue? Quite possibly I've simply got something configured wrong. Thanks
Version
3.0.10
Distribution
Desktop
OS
Windows
What browsers are you seeing the problem on?
Chrome, Safari
If applicable, What Listener Clients are You Using?
Web (Chrome)
TallyArbiter configuration
{
"security": {
"jwt_private_key": "HapklWWxLkzdtyLneThjAbaFKxQyYBo5mjalpu7YIswdjEkw22hn+MgZgmoUMHriMkeKZ6n4ofTi3FT0RMuwZE+rvCUdlCUp2/g4yutWHPyk6veHchl2EAXfowYuABL2vcbsNCEynEnv2h67Iu+/8alC8Gnkrh+hJbmPvV1fkFOT4siu3X0N7qqBp9qv6Mffigaw5xJ4ypr6sXq5uBAYijEKu5BiD9f/4zTVdDJ1CBQFXpdsU+68tGBMg51xnUOqWreZpi63j6c4yqPMJl0gm+OHZ+YNCEQqe/+Ius8DWlw0mK8LrU82kRR+amtq35tP4+/J+BYFC2fgX2nD1an/Sg=="
},
"users": [
{
"username": "producer",
"password": "$2a$10$2w9mUJ7c8B/iFGsQDrY/JenG1P.Rq/ypzkvh/j/FnknNPGX/w2LV6",
"roles": "producer"
},
{
"username": "admin",
"password": "$2a$10$NNJbDyyAE3GL3H5RXx4NUeanVX1lDhM.jCoOSIdtYWUNM9baeRClu",
"roles": "admin"
}
],
"cloud_destinations": [],
"cloud_keys": [],
"device_actions": [],
"device_sources": [
{
"deviceId": "b36b0029",
"sourceIdx": "0",
"address": "533",
"sourceId": "9d9931a1",
"id": "3aadffbd"
}
],
"devices": [
{
"name": "Clip Player 2",
"linkedBusses": [
"334e4eda"
],
"tslAddress": 0,
"enabled": true,
"id": "b36b0029"
}
],
"sources": [
{
"data": {
"port": 7007
},
"name": "Kairos",
"sourceTypeId": "54237da7",
"reconnect": true,
"enabled": true,
"id": "9d9931a1",
"max_reconnects": 5,
"connected": true
}
],
"tsl_clients": [],
"tsl_clients_1secupdate": false,
"bus_options": [
{
"id": "e393251c",
"label": "Preview",
"type": "preview",
"color": "#3fe481",
"priority": 50
},
{
"id": "334e4eda",
"label": "Program",
"type": "program",
"color": "#e43f5a",
"priority": 200
},
{
"id": "12c8d699",
"label": "Aux 1",
"type": "aux",
"color": "#0000FF",
"priority": 100
},
{
"id": "12c8d689",
"label": "Aux 2",
"type": "aux",
"color": "#0000FF",
"priority": 100
}
],
"externalAddress": "http://0.0.0.0:4455/#/tally",
"remoteErrorReporting": false,
"uuid": "1f58c082"
}Relevant log output
[6/5/24 5:20 PM] Kairos Clip Player 2 None
[6/5/24 5:20 PM] Kairos Clip Player 2 Bus: Program
[6/5/24 5:20 PM] Kairos Clip Player 2 None
[6/5/24 5:20 PM] Kairos Clip Player 2 Bus: Program
[6/5/24 5:20 PM] Kairos Clip Player 2 None
[6/5/24 5:20 PM] Kairos Clip Player 2 Bus: Program
[6/5/24 5:20 PM] Kairos Clip Player 2 None
[6/5/24 5:20 PM] Kairos Clip Player 2 Bus: Program
[6/5/24 5:21 PM] Kairos Clip Player 2 None
[6/5/24 5:21 PM] Kairos Clip Player 2 Bus: Program
[6/5/24 5:21 PM] Kairos Clip Player 2 None
[6/5/24 5:21 PM] Kairos Clip Player 2 Bus: ProgramError stacktrace (if applicable)
No response