not finding the .env contents

[jimmcivor]

Describe the problem
Stuck at beginning of running app, with tconnectsync executable complaining no TCONNECT_EMAIL provided etc. HAVE I GOT THE .env FILE IN THE RIGHT PLACE?
I expect this is a dumb mistake, so thanks for your help

To Reproduce
I thought I did a global install using the pip3 instructions, and I put the .env file in /Users/myuser/.config/tconnectsync/.env/tconnectV1.env. (I also tried /Users/myuser/.config/tconnectsync/tconnectV1.env but also no good)

The executable is at /Users/myuser/Library/Python/3.9/bin/tconnectsync.
If I run that with --help, it gives me
/Users/myuser/Library/Python/3.9/lib/python/site-packages/urllib3/init.py:35: NotOpenSSLWarning: urllib3 v2 only supports OpenSSL 1.1.1+, currently the 'ssl' module is compiled with 'LibreSSL 2.8.3'. See: urllib3/urllib3#3020
warnings.warn(
usage: tconnectsync [-h] [--version] [--pretend] [-v] [--start-date START_DATE] [--end-date END_DATE] [--days DAYS] [--auto-update] [--check-login]
[--features {BASAL,BOLUS,IOB,PUMP_EVENTS,PUMP_EVENTS_BASAL_SUSPENSION,PROFILES,CGM,CGM_ALERTS,DEVICE_STATUS} [{BASAL,BOLUS,IOB,PUMP_EVENTS,PUMP_EVENTS_BASAL_SUSPENSION,PROFILES,CGM,CGM_ALERTS,DEVICE_STATUS} ...]]
[--region {US,EU}]
etc etc
Version 2.3.4

my .env file content is

Your credentials for t:connect

TCONNECT_EMAIL='xxxxx@gmail.com'
TCONNECT_PASSWORD='xxxx'

OPTIONAL: Your region (US or EU)

TCONNECT_REGION=EU

URL of your Nightscout site

NS_URL='https://xxxx-bg.ns.10be.de/'

Your Nightscout API_SECRET value

NS_SECRET='xxxx'

Current timezone of the pump

TIMEZONE_NAME='America/Edmonton'

OPTIONAL: Your pump's serial number (numeric)

PUMP_SERIAL_NUMBER=nnnnnnn

Expected behavior
expect it to run

Setup details
operating system: Running MacMini M4 with macOS 26.3.1 and the homebrew was updated before installing

• tconnectsync version: 2.3.4
• On what platform are you using the t:connect mobile app? iOS 26.3.1 iphone 14
• What version are you using of the t:connect mobile app? Tandem t:slim mobile app 2.11.2

[jwoglom]

@jimmcivor
instead of a file tconnectV1.env in a .env folder (/Users/myuser/.config/tconnectsync/.env/tconnectV1.env) delete that .env folder and make a file called '.env' there instead -- alternatively you can invoke tconnectsync manually with the environment variables like

TCONNECT_EMAIL='foo@bar.com' TCONNECT_PASSWORD='xxx' TCONNECT_REGION='eu' NS_SECRET='xxxx' TIMEZONE_NAME='America/Edmonton' /Users/myuser/Library/Python/3.9/bin/tconnectsync

in your terminal -- note just a literal space (' ') between each different variable all as a single line before invoking the tconnectsync binary executable

Try this and see if it helps

[jimmcivor]

James - thanks for your help. It worked perfectly after the change. I came from a DOS environ, so I learned something about strangely named UNIX files without extensions! I am good at diabetes - 68 years old with 56 years of T1D - but a crap coder. What you've done is valuable and appreciated. Jim McIvor 403-688-1489 (text only)

…

On Thu, Mar 26, 2026 at 1:53 AM James Woglom ***@***.***> wrote: *jwoglom* left a comment (jwoglom/tconnectsync#137) <#137 (comment)> @jimmcivor <https://github.com/jimmcivor> instead of a file tconnectV1.env in a .env folder ( /Users/myuser/.config/tconnectsync/.env/tconnectV1.env) delete that .env folder and make a file called '.env' there instead -- alternatively you can invoke tconnectsync manually with the environment variables like ***@***.***' TCONNECT_PASSWORD='xxx' TCONNECT_REGION='eu' NS_SECRET='xxxx' TIMEZONE_NAME='America/Edmonton' /Users/myuser/Library/Python/3.9/bin/tconnectsync in your terminal -- note just a literal space (' ') between each different variable all as a single line before invoking the tconnectsync binary executable Try this and see if it helps — Reply to this email directly, view it on GitHub <#137?email_source=notifications&email_token=ASABZV46TSMBRUJI23VCS5L4STOWBA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTIMJTGI2DINBXGYYKM4TFMFZW63VHNVSW45DJN5XKKZLWMVXHJLDGN5XXIZLSL5RWY2LDNM#issuecomment-4132444760>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ASABZV5XOQMWLT2RV4F7YDD4STOWBAVCNFSM6AAAAACW6LX3F2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHM2DCMZSGQ2DINZWGA> . You are receiving this because you were mentioned.Message ID: ***@***.***>