Enhance chapter0.md with actionable feedback strategies to improve user engagement

- Added specific feedback prompts that drive higher response rates, emphasizing clarity and relevance.
- Included additional tips for effective feedback collection in enterprise settings, promoting transparency and user interaction.
- Improved overall structure for better readability and understanding of feedback mechanisms.

Author: jxnl

docs/workshops/chapter0.md

@@ -132,11 +132,13 @@ What's great about this is that it compounds. More data leads to better insights
 **A quick story about feedback:** We spent weeks at one company getting almost no user feedback. Then we changed the prompt from "How did we do?" to "Did we answer your question?" Feedback rates went up 5x overnight. 
 
 Here's what actually works:
+
 - ✅ "Did we answer your question?" (specific and clear)
 - ✅ "Did we take the correct actions?" (for systems that do things)
 - ❌ "Rate your experience" (too vague, people think you mean the UI)
 
 Other tips that actually move the needle:
+
 - Thumbs up/down beats 5-star ratings by 3x (people are lazy)
 - In enterprise settings, pipe feedback to a Slack channel—transparency drives improvement
 - Only ask for written feedback AFTER they click thumbs down