Player crashes tying to watch some of your videos.

[adrianovieira]

I am trying to watch this vídeo:

from https://developer.kaltura.com/player

and got this: Session ID da9a1aef-95a6-22e9-2813-9bb93dae3e1a:ed6b4231-4fe7-419a-d1c2-06a5989872b5

And from this https://learning.kaltura.com/ page, I got another error:

{
  "embedUrl": "https://cdnapisec.kaltura.com/p/2249861/embedPlaykitJs/partner_id/2249861/uiconf_id/55937762?ks=djJ8MjI0OTg2MXzDmyyle973MEg5vp9JiOOlgiew1GKCR-7FTmya0FHPaJwtC4w4ra87qcJ_GdnMR5ySttFFfgcIHZ1z5cUS3JpDK42yqWV97ma-Y6WTlwz6Z_oqE0nRfAqNlsGcUw_KnKQfY70DQtPIETvWeHJUSuc4_3rzpAcBmdE22D1y8b3JxsfZyJ6r3Sz81FCYrbm2PKB_WWq78gQZkANueUvb5sc9p6crm5317IpKlVO8Qnhzuh-uYq9BUv08jhdLAt4PoLVW7D-cl4Z0dj1WztjwOBayPUt0a-doNrZudUeCQAuyfvmnF3O2My22c7G23yfP-8LMLZoiIwQP8oyaQTLV5o1CAIEztIn37Em1IMrh4R-HIT-g1K9WL_m23tl1pRV_wS48Op-tc8AG-PWthvCanjIAFxg31mSHlAva-2jmDeIZzB8nEfUL170CUH-Vsm4nViwp4Za4UWkCt9VRhfumemuuYluELtyppXmhBYJx5hwz1Q==&iframeembed=true&entry_id=0_bvdh9qfj&kalturaSeekFrom=29&kalturaClipTo=40&config[sources]={%22poster%22:%22https://cdnapisec.kaltura.com/p/2249861/thumbnail/entry_id/0_bvdh9qfj/vid_sec/29/width/768/ks/djJ8MjI0OTg2MXzDmyyle973MEg5vp9JiOOlgiew1GKCR-7FTmya0FHPaJwtC4w4ra87qcJ_GdnMR5ySttFFfgcIHZ1z5cUS3JpDK42yqWV97ma-Y6WTlwz6Z_oqE0nRfAqNlsGcUw_KnKQfY70DQtPIETvWeHJUSuc4_3rzpAcBmdE22D1y8b3JxsfZyJ6r3Sz81FCYrbm2PKB_WWq78gQZkANueUvb5sc9p6crm5317IpKlVO8Qnhzuh-uYq9BUv08jhdLAt4PoLVW7D-cl4Z0dj1WztjwOBayPUt0a-doNrZudUeCQAuyfvmnF3O2My22c7G23yfP-8LMLZoiIwQP8oyaQTLV5o1CAIEztIn37Em1IMrh4R-HIT-g1K9WL_m23tl1pRV_wS48Op-tc8AG-PWthvCanjIAFxg31mSHlAva-2jmDeIZzB8nEfUL170CUH-Vsm4nViwp4Za4UWkCt9VRhfumemuuYluELtyppXmhBYJx5hwz1Q==%22}&config[provider]={%22partnerId%22:%222249861%22,%22widgetId%22:%22%22}&config[playback]={%22autoplay%22:true}&config[plugins]={%22kava%22:{%22application%22:%22MediaSpace%22,%22applicationVersion%22:%225.157.10%22,%22kalturaApplication%22:%2223%22,%22kalturaApplicationVersion%22:%221.52.0%22}}",
  "userAgent": "Mozilla/5.0 (X11; Linux x86_64; rv:141.0) Gecko/20100101 Firefox/141.0",
  "referrer": "https://learning.kaltura.com/",
  "targetId": "player_container",
  "playerVersion": "3.17.52",
  "partnerId": "2249861",
  "entryId": "0_bvdh9qfj",
  "playlistId": "",
  "manifestUrl": "https://cdnapisec.kaltura.com/p/2249861/sp/224986100/playManifest/entryId/0_bvdh9qfj/protocol/https/format/applehttp/flavorIds/1_75xv4a36,1_m1mr6c09,1_qftyt3sn,1_0k4d2cp2,1_twgrkmdp/ks/djJ8MjI0OTg2MXzDmyyle973MEg5vp9JiOOlgiew1GKCR-7FTmya0FHPaJwtC4w4ra87qcJ_GdnMR5ySttFFfgcIHZ1z5cUS3JpDK42yqWV97ma-Y6WTlwz6Z_oqE0nRfAqNlsGcUw_KnKQfY70DQtPIETvWeHJUSuc4_3rzpAcBmdE22D1y8b3JxsfZyJ6r3Sz81FCYrbm2PKB_WWq78gQZkANueUvb5sc9p6crm5317IpKlVO8Qnhzuh-uYq9BUv08jhdLAt4PoLVW7D-cl4Z0dj1WztjwOBayPUt0a-doNrZudUeCQAuyfvmnF3O2My22c7G23yfP-8LMLZoiIwQP8oyaQTLV5o1CAIEztIn37Em1IMrh4R-HIT-g1K9WL_m23tl1pRV_wS48Op-tc8AG-PWthvCanjIAFxg31mSHlAva-2jmDeIZzB8nEfUL170CUH-Vsm4nViwp4Za4UWkCt9VRhfumemuuYluELtyppXmhBYJx5hwz1Q==/a.m3u8?uiConfId=55937762&playSessionId=0b7dbf4a-b01f-0140-518c-1cff4e30ce81:ede44d1a-c0d3-8172-985a-f279e24a6634&referrer=aHR0cHM6Ly9sZWFybmluZy5rYWx0dXJhLmNvbS8=&clientTag=html5:v7.186&seekFrom=29000&clipTo=40000",
  "plugins": [
    "uiManagers",
    "youtube",
    "dualscreen",
    "timeline",
    "kalturaCuepoints",
    "kava"
  ],
  "localStorage": {},
  "log": "24/07/2025, 20:02:44 [HlsAdapter] _handleMediaError mediaErrorName: manifestIncompatibleCodecsError \n24/07/2025, 20:02:44 [HlsAdapter] recover aborted due to: MANIFEST_INCOMPATIBLE_CODECS_ERROR \n24/07/2025, 20:02:44 [Error] Category:3 | Code:3016 | {\"code\":3,\"message\":\"\"} \n24/07/2025, 20:02:44 [Error] Category:3 | Code:3020 | {\"name\":\"bufferAppendError\"} \n24/07/2025, 20:02:45 [Error] Category:3 | Code:3020 | {\"name\":\"bufferAppendError\"} \n24/07/2025, 20:02:45 [Error] Category:3 | Code:3020 | {\"name\":\"bufferAppendError\"} \n24/07/2025, 20:02:46 [Error] Category:3 | Code:3020 | {\"name\":\"bufferAppendError\"} \n24/07/2025, 20:02:46 [HlsAdapter] _handleMediaError mediaErrorName: bufferAppendError \n24/07/2025, 20:02:46 [Error] Category:3 | Code:3018 | {\"name\":\"bufferAppendError\"} \n"
}