K-Type not detected in flash mode

[throwaway1647]

• Device: K-Type (Massdrop November 2017)

• Firmware Origin: web configurator?

• OS: Windows 10

• Version: ?

• Reproduction Steps: The configurator refuses to recognize my K-Type. The board does appear to enter flash mode. I've tried all of the USB ports, reinstalling drivers (with and without anti-virus), and reinstalling the configurator.

• Resulting Issue: From flash screen: "No Keyboard Found in flash mode. Press the reset button on the bottom of your keyboard to enter flash mode."