How to use tags?

[TetianaKremnova]

I'm digging into Listmonk but i can't wrap my head around how to use tags. Tags should be attached to subscribers, not to lists. Imagine i have a list called "customers". One customer is from city A and another is from city B. When sending a campaign i would like to send only to customers from city A. I could add tag "cityA" and "cityB" to the customers list but what's the point? All customers will receive the campaign. if instead tags would be at the subscriber level i could easily send to the customers list but only to customers with "cityA" tag. Am i missing something?

[candidexmedia]

What you're looking for is the JSON attributes that can be added to each subscriber and queried: https://listmonk.app/docs/querying-and-segmentation/#sample-attributes

The problem is: the ability to add those attributes as a non-technical user is tricky... I don't think it's possible to pass that kind of info from the regular HTML sign-up form:

• Question: add attributes to forms #105
• In the subscribe public form have the possibility to had attributes  #1203
• Allow Attributes in HTML Form #2201

Instead, you could use the the lists as an easier way to segment, and group all your "city" lists with a "Location" tag. Private lists are for internal use only, and public lists are visible to subscribers (both in public forms, and when they go to manage their preferences).

You can add subscribers to lists (both public and private ones) via the API. I'm using Zapier to do this with third-party form processors.

[TetianaKremnova]

Hi, thanks for the reply. JSON attributes are awesome but then again you can't really make use of those by using lists. For example if you want to segment customers from cityA that bought in the last 30 days you can't do that with lists and can't do that even with tags. The sad part is that you can retrieve that data with SQL queries but then you don't have a way to save that segment.

[knadh]

Hi @TetianaKremnova. You can create a new empty list for the segment, run your SQL exp / search and list the subscribers from the segment, click on the checkbox -> Select all -> Manage lists, and add all the results from the segment to the new list.

[TetianaKremnova]

@knadh I tried what you suggested but the problem is that the list does not update automatically so i have to constantly run the same query over and over again. For example if today i add to the list customers that bought from cityA and tomorrow somebody else buys from cityA it will not be added to the list. How would you solve this problem?