Auto reply on subscription

[rezaa1]

Hi,
Is there any way we can send custom email after someone subscribed to a list.

It can be a campaign which remain active and send email as soon as someone subscribe to a list.

[jackdanielux]

If they're added to an opt in list (via API) post subscription they'll automatically receive an opt in confirmation mail.

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On Sun, 11 Oct 2020, 20:10 rezaa1, ***@***.***> wrote: Hi, Is there any way we can send custom email after they subscribed to a list. It can be a campaign which remain active and send email as soon as someone subscribe to a list. — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#206>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ARESAVAD2MOZNHBHG4L4NTDSKG7U7ANCNFSM4SLZ7S6A> .

[rezaa1]

Yes, but I can not customize the opt in message for each list. can I?

[knadh]

listmonk doesn't have auto-responses yet. Will explore this.

[apkd]

Dropping by to let you know that I'm also looking forward to this feature!

Specifically, ideally I'm hoping for an ability to set up a series of onboarding e-mails that new subscribers receive over a time period. For the reference, here's how it works in MailChimp.

An autoresponder is an email (or multiple emails in succession) that a user receives once they sign up to an email list or perform a certain action (such as purchasing a product). You set them up ahead of time, configure how much time should go by between each message, and then sit back and monitor your campaign’s performance.

[josephfugata]

Please. Looking forward to this as well

[nkosi23]

I think the underlying need behind this feature is broader than just auto-reply but also probably conceptually simpler. What is needed is the ability to automatically send one or more specific campaigns to new subscribers added to a list. So maybe, every list could have an optional list of campaigns that would be automatically sent to new subscribers. The transactional message feature may make implementing this simpler.

Beyond welcome messages, applications may need to send both transactional and marketing messages to users at various parts of the customer journey. Using lists is great since a single subscriber can belong to multiple lists. These basic primitives are all we would need to cover all scenarios needed by our applications.

From that point, if the upcoming multi-user feature provides us a way to conveniently group campaigns and templates, this will make it easier to localize our applications (for example by creating users for translators only having read access to the reference English campaigns and templates, and read-write access to the templates of the languages they are covering). And at that point, we are able to use listmonk to cover all the marketing and transactional messaging needs of our applications.

Not trying to hijack the thread, I just wanted to contextualize this feature.

Edit: Actually for localization, we could simply run a separate instance of listmonk for every language. Translators would need to keep a separate tab open anyway to check the reference text to translate, so there is no need to add complexity to listmonk. Maybe LDAP authentication could be introduced to ease the management of separate instances but this is a whole different topic.