It's been a few days that artists can't mint a new piece

[ArkainStudio]

What happened?

It's been a few days that artists can't mint a new piece

An example of an artist's message:
"I tried many times. My other friends also say that they have not been able to upload art for days."

Please reproduce in steps

Apparently, artists cannot mint a new piece. Several different artists messaged me about this problem

Expected Behavior

All artists can mint new pieces easily

What browsers are you seeing the problem on?

Desktop Chrome

At which address did you encounter bug?

kodadot.xyz

Are you logged in?

Yes

Which wallet you are using?

No response

At which chain did you encounter bug?

No response

Screenshots

Relevant log output

Payment link for reward

https://canary.kodadot.xyz/dot/transfer/?target=<My_Polkadot_Address_check_https://github.com/kodadot/nft-gallery/blob/main/REWARDS.md#creating-your-dot-address>

Code of Conduct

• I agree to follow this project's Code of Conduct

[preschian]

@ArkainStudio Are there any error messages displayed? For example, like a modal popup in the top right? Or is it just hanging/stuck on that modal popup?

[ArkainStudio]

No, apparently he was just hanging. I coordinated this with that artist.

This is the link to her account in Koda
https://koda.art/ahp/u/13TYYQVRsqoUzzBeWdSr5BmCGDP9pc2MQqYFRYXzpDmgLg7N

[preschian]

Maybe try logging out and logging back in? Which wallet are they using?

[ArkainStudio]

She uses Subwallet and says she has tried several times.

[ArkainStudio]

The problem of that artist was solved. Thank you for your follow up.

[vikiival]

@ArkainStudio do you know what was the reason?

[ArkainStudio]

I think it was fixed once she logged out of the entire account and tried everything again.

But it seems that more people have problems with Subwallet.