Reply to email tracking #2403
Description
Bug report
Reply to tracking
Just a quick sentence to brief your trouble with Krayin CRM or something associated with it.
Please be calm, short and emphasize on points.
Issue Description
Description helps the developers to understand the bug. It describes the problem encountered or some after effect of some kind.
Preconditions
Please provide as detailed information about your environment as possible.
1. pulled today/14th Dec.25 using composer.
2. n/a …texting form mobile :)
Steps to reproduce
It is important to provide a set of clear steps to reproduce this bug.If relevant please include code samples.
1. provided Hetzner smtp setup (it works, for both - sending/receiving
2. send email from krayin
3. receive email with reply-to „<msg-id>@domain.com whereas domain.com is pulled correctly from the respective end var
4. clicking answer in the mail client
5. correctly opens an answering mail with the reply to value
6. text something
7. submit
8. gets received and displayed correctly on the krayin ui after the email/progress stuff
9. even correctly grouped within the correct original mail entry
10. BUT:
11. not displayed as NEW (no blue dot)
12. not showing the latest mail text/header in the mail group entry but instead the very first (?)
13. when clicking on it we can see the new/latest mail correctly
14. but a reply or reply-all click (blue icons) would not send a mail actually even though the form is filled out completely and even though the initial sending worked
15. also the suggested TO: field is the original sender form the very first email sent by krayin (so the one mentioned in MAIL_FROM)
Expected result
Tell us what should happen.
- [Screenshots, logs or description]
Actual result
Tell us what happens instead.
- [points....]