例行检查

• 我已确认目前没有类似 issue
• 我已完整查看过项目 README，以及项目文档
• 我使用了自己的 key，并确认我的 key 是可正常使用的
• 我理解并愿意跟进此 issue，协助测试和提供反馈
• 我理解并认可上述内容，并理解项目维护者精力有限，不遵循规则的 issue 可能会被无视或直接关闭

你的版本

• 公有云版本
• 私有部署版本, 具体版本号: v4.14.7

问题描述, 日志截图，配置文件等
报错日志如下：
[Info] 2026-02-27 03:00:00 Deleted expired minio file: rawText/80907d95966e922f835dc3149531e73c-true from bucket: fastgpt-private
[Info] 2026-02-27 03:00:00 Minio TTL cleanup completed. Success: 2, Failed: 0
[Warn] 2026-02-27 03:00:00 [PG] Connection removed from pool
[Info] 2026-02-27 03:01:00 [QA Queue] Done
[Info] 2026-02-27 03:01:00 [Vector Queue] Done
[Info] 2026-02-27 03:01:00 [Parse Queue] Done
[Info] 2026-02-27 03:02:00 [QA Queue] Done
[Info] 2026-02-27 03:02:00 [Vector Queue] Done
[Info] 2026-02-27 03:02:00 [Parse Queue] Done
[Info] 2026-02-27 03:02:06 Api response error: /api/support/user/account/loginByPassword {"code":503002,"statusText":"account_psw_error","message":"common:code_error.account_error","data":null}
[Info] 2026-02-27 03:02:16 [PG] connect
[Info] 2026-02-27 03:03:00 [QA Queue] Done
[Info] 2026-02-27 03:03:00 [Parse Queue] Done
[Info] 2026-02-27 03:03:00 [Vector Queue] Done
t [MongooseError]: Cannot set a document's session to a session that has ended. Make sure you haven't called endSession() on the session you are passing to $session().
at ep.$session (/app/projects/app/.next/server/chunks/61860.js:14:72367)
at eb.deleteOne (/app/projects/app/.next/server/chunks/61860.js:16:99670)
at Timeout._onTimeout (/app/projects/app/.next/server/pages/api/support/user/account/preLogin.js:1:8647)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)
Unhandled Rejection at: Promise {
t [MongooseError]: Cannot set a document's session to a session that has ended. Make sure you haven't called endSession() on the session you are passing to $session().
at ep.$session (/app/projects/app/.next/server/chunks/61860.js:14:72367)
at eb.deleteOne (/app/projects/app/.next/server/chunks/61860.js:16:99670)
at Timeout._onTimeout (/app/projects/app/.next/server/pages/api/support/user/account/preLogin.js:1:8647)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)
} reason: t [MongooseError]: Cannot set a document's session to a session that has ended. Make sure you haven't called endSession() on the session you are passing to $session().
at ep.$session (/app/projects/app/.next/server/chunks/61860.js:14:72367)
at eb.deleteOne (/app/projects/app/.next/server/chunks/61860.js:16:99670)
at Timeout._onTimeout (/app/projects/app/.next/server/pages/api/support/user/account/preLogin.js:1:8647)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)
t [MongooseError]: Cannot set a document's session to a session that has ended. Make sure you haven't called endSession() on the session you are passing to $session().
at ep.$session (/app/projects/app/.next/server/chunks/61860.js:14:72367)
at eb.deleteOne (/app/projects/app/.next/server/chunks/61860.js:16:99670)
at Timeout._onTimeout (/app/projects/app/.next/server/pages/api/support/user/account/preLogin.js:1:8647)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)
Unhandled Rejection at: Promise {
t [MongooseError]: Cannot set a document's session to a session that has ended. Make sure you haven't called endSession() on the session you are passing to $session().
at ep.$session (/app/projects/app/.next/server/chunks/61860.js:14:72367)
at eb.deleteOne (/app/projects/app/.next/server/chunks/61860.js:16:99670)
at Timeout._onTimeout (/app/projects/app/.next/server/pages/api/support/user/account/preLogin.js:1:8647)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)
} reason: t [MongooseError]: Cannot set a document's session to a session that has ended. Make sure you haven't called endSession() on the session you are passing to $session().
at ep.$session (/app/projects/app/.next/server/chunks/61860.js:14:72367)
at eb.deleteOne (/app/projects/app/.next/server/chunks/61860.js:16:99670)
at Timeout._onTimeout (/app/projects/app/.next/server/pages/api/support/user/account/preLogin.js:1:8647)
at listOnTimeout (node:internal/timers:573:17)
at process.processTimers (node:internal/timers:514:7)

复现步骤

预期结果

相关截图