Help api call error 503 #17840
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qimingxing888
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1. Is this request related to a challenge you're experiencing? Tell me about your story.
Dify is running in ubuntu machine with docker, because access limits in company, so it cannot be accessed by ubuntu graphic UI interface. So I use another windows machine to access this Dify service by httphttp://xxxx:3000, but when I install the LLM from windows machine, api errors will be reported as follows.
/////////////////////////////error logs from API//////////////////////////
WARNING [Dummy-18] [ssrf_proxy.py:78] - Request to URL https://marketplace.dify.ai/api/v1/plugins/download?unique_identifier=langgenius/ollama:0.0.5@cc38c90a58d4b4e43c9a821d352829b2c2a8d6d742de9fec9e61e6b34865b496 failed on attempt 4: 503 Service Unavailable
WARNING [Dummy-3] [version.py:37] - Check update version error: HTTPSConnectionPool(host='updates.dify.ai', port=443): Max retries exceeded with url: /?current_version=1.2.0 (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7240003b7b30>: Failed to resolve 'updates.dify.ai' ([Errno -3] Temporary failure in name resolution)")).
////////////////////////////////////////////////////////////////////////////
But this is public URL(https://marketplace.dify.ai/api/v1/plugins/download?unique_identifier=langgenius/ollama:0.0.5@cc38c90a58d4b4e43c9a821d352829b2c2a8d6d742de9fec9e61e6b34865b496) and I can download the zip files(download.zip) from browser in window machine.
How to resolve this issue in the scenario. Thank you.
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