awesome-playbooks/playbooks/demisto/playbook-ServiceNow.yml at main · luduslibrum/awesome-playbooks · GitHub

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id: playbook-ServiceNow
version: -1
fromversion: 5.0.0
name: playbook-ServiceNow
starttaskid: "0"
tasks:
  "0":
    id: "0"
    taskid: 4bb84a5e-6e50-4312-88a6-b1c98519b9fe
    type: start
    task:
      id: 4bb84a5e-6e50-4312-88a6-b1c98519b9fe
      version: -1
      name: ""
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "1"
    view: |-
      {
        "position": {
          "x": 50,
          "y": 50
        }
      }
  "1":
    id: "1"
    taskid: e08f9e1d-1c38-44ff-8b8d-ab0d6a3a84b7
    type: regular
    task:
      id: e08f9e1d-1c38-44ff-8b8d-ab0d6a3a84b7
      version: -1
      name: Get incidents
      script: ServiceNow|||servicenow-query
      type: regular
      iscommand: true
      brand: ServiceNow
    nexttasks:
      '#none#':
      - "2"
    scriptarguments:
      limit:
        simple: "1"
      sysparm_query: {}
      ticket_type: {}
    view: |-
      {
        "position": {
          "x": 50,
          "y": 195
        }
      }
  "2":
    id: "2"
    taskid: 045b338b-9171-4c3a-83a1-f4cbc26267a3
    type: regular
    task:
      id: 045b338b-9171-4c3a-83a1-f4cbc26267a3
      version: -1
      name: Delete Context
      scriptName: DeleteContext
      type: regular
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "3"
    scriptarguments:
      all:
        simple: "yes"
      key: {}
    view: |-
      {
        "position": {
          "x": 50,
          "y": 370
        }
      }
  "3":
    id: "3"
    taskid: c85321aa-94fa-4f5b-8fb7-2249c4ff5d2a
    type: regular
    task:
      id: c85321aa-94fa-4f5b-8fb7-2249c4ff5d2a
      version: -1
      name: Create new ticket
      script: ServiceNow|||servicenow-create
      type: regular
      iscommand: true
      brand: ServiceNow
    nexttasks:
      '#none#':
      - "4"
    scriptarguments:
      active: {}
      activity_due: {}
      additional_assignee_list: {}
      approval_history: {}
      approval_set: {}
      assigned_to: {}
      assignment_group: {}
      business_duration: {}
      business_service: {}
      business_stc: {}
      calendar_duration: {}
      caller_id: {}
      category: {}
      caused_by: {}
      close_code: {}
      close_notes: {}
      closed_at: {}
      closed_by: {}
      cmdb_ci: {}
      comments: {}
      comments_and_work_notes: {}
      company: {}
      contact_type: {}
      correlation_display: {}
      correlation_id: {}
      custom_fields: {}
      delivery_plan: {}
      description: {}
      display: {}
      due_date: {}
      escalation: {}
      expected_start: {}
      follow_up: {}
      group_list: {}
      impact: {}
      incident_state: {}
      knowledge: {}
      location: {}
      made_sla: {}
      notify: {}
      number: {}
      order: {}
      parent: {}
      parent_incident: {}
      priority: {}
      problem_id: {}
      reassignment_count: {}
      reopen_count: {}
      resolved_at: {}
      resolved_by: {}
      rfc: {}
      severity: {}
      short_description:
        simple: TestPlaybook
      sla_due: {}
      state: {}
      subcategory: {}
      sys_updated_by: {}
      sys_updated_on: {}
      template: {}
      ticket_type: {}
      type: {}
      urgency: {}
      user_input: {}
      watch_list: {}
      work_end: {}
      work_notes: {}
      work_notes_list: {}
      work_start: {}
    view: |-
      {
        "position": {
          "x": 50,
          "y": 545
        }
      }
  "4":
    id: "4"
    taskid: 1d6b1623-530a-4b3d-8978-f4cd581946b7
    type: regular
    task:
      id: 1d6b1623-530a-4b3d-8978-f4cd581946b7
      version: -1
      name: Get ticket info
      script: ServiceNow|||servicenow-get
      type: regular
      iscommand: true
      brand: ServiceNow
    scriptarguments:
      id: {}
      number:
        simple: ${Ticket.Number}
      ticket_type: {}
    view: |-
      {
        "position": {
          "x": 50,
          "y": 720
        }
      }
view: |-
  {
    "linkLabelsPosition": {},
    "paper": {
      "dimensions": {
        "height": 765,
        "width": 380,
        "x": 50,
        "y": 50
      }
    }
  }
inputs: []
outputs: []