Cannot save only group_id using \Magento\Customer\Model\ResourceModel\Customer::saveAttribute

[ioweb-gr]

Preconditions and environment

• 2.4.1

Steps to reproduce

Use the following sample code

``{{php

public function __construct(
CustomerRepositoryInterface $customerRepository,
Customer $customerResourceModel,
CustomerFactory $customerFactory
}

{ $this->customerRepository = $customerRepository; $this->customerResourceModel = $customerResourceModel; $this->customerFactory = $customerFactory; }

}}``

And then

$customer = $this->customerFactory()->create();
$this->customerResourceModel->load($customer, <id>);
$customer->setGroupId(<new_id>);
$this->customerResourceModel->saveAttribute($customer, 'group_id');

Expected result

The customer group_id is changed

Actual result

SQLSTATE<42S22>: Column not found: 1054
Unknown column 'customer*entity.value_id' in 'field list', query was: SELECT `customer_entity\`.`value*id`,
`customer*entity\`.`value\` FROM `customer_entity` WHERE (attribute_id='10' AND entity*id='7218')

Additional information

It seems that the \Magento\Eav\Model\Entity\AbstractEntity::saveAttribute function cannot properly save the value because it's building the wrong select query.

SELECT `customer*entity\`.`value_id\`, `customer_entity\`.`value\` FROM `customer_entity` WHERE (attribute_id='10' AND entity*id='7352')

Instead of using

SELECT `customer*entity\`.`group_id\`, `customer_entity\`.`value\` FROM `customer_entity` WHERE (entity*id='7352')

So it has an issue with static attributes.

Similar Issue

There is a similar issue here #35064. Copying its content here and marking that issue as a duplicate of this one

unable to save Customer's billing address with {{{}saveAttribute{}}}:

1. Create customer (ex. ID = 100500).
2. Create address for customer (ex. ID = 123).
3. Run code

 `` $objectManager = \Magento\Framework\App\ObjectManager::getInstance();

/*** @var \Magento\Customer\Model\Customer $customer /
$customer = $objectManager->create(\Magento\Customer\Model\Customer::class);
/* @var \Magento\Customer\Model\ResourceModel\Customer $customerResource **/
$customerResource = $objectManager->get(\Magento\Customer\Model\ResourceModel\Customer::class);
$customerResource->load($customer, 100500);

$customer->setDefaultBilling(123);
$customerResource->saveAttribute($customer, 'default_billing'); `#

1.  

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• < > Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• < > Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• < > Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• < > Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @ioweb-gr. Thank you for your report.
To speed up processing of this issue, make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

For more details, review the Magento Contributor Assistant documentation.

Add a comment to assign the issue: @magento I am working on this

To learn more about issue processing workflow, refer to the Code Contributions.

---

• Join Magento Community Engineering Slack and ask your questions in #github channel.

⚠️ According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting.

🕙 You can find the schedule on the Magento Community Calendar page.

📞 The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

✏️ Feel free to post questions/proposals/feedback related to the Community Contributions Triage process to the corresponding Slack Channel

[m2-assistant]

Hi @engcom-Hotel. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

  Details

  If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

• 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• 4. Verify that the issue is reproducible on 2.4-develop branch

  Details

  - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

• 5. Add label Issue: Confirmed once verification is complete.

• 6. Make sure that automatic system confirms that report has been added to the backlog.

[engcom-Hotel]

Hello @ioweb-gr,

Thanks for the report and collaboration!

We have tried to reproduce the issue in Magento 2.4-develop branch. Actually, I have a suggestion here, no need to save group_id as an attribute. The customer_entity table has group_id field. So we can set it through the customer model as given below:

        $customer = $this->customerFactory->create();
        $this->customerResourceModel->load($customer, 1);
        $customer->setGroupId(3);
        $customer->save();

Let me know in case of a query.

Thanks

[ioweb-gr]

@engcom-Hotel Saving the whole customer is a actually a much heavier process as it saves both the customer model and his address.

We have over 50k customers which need to be processed daily for group changes based on their order totals, so saving the whole customer including his address every single time is consuming a lot of resources especially memory-wise.
Moreover the time of processing is much bigger like this.

That's why I'd prefer to use the saveAttribute function which should function correctly for group_id as well.

However it doesn't work.

[engcom-Hotel]

Hello @ioweb-gr,

Thanks for the reply!

As we have a workaround for this issue and seems that the workaround is very heavy in terms of memory consumption I think we can mark this issue as a feature request.

Please suggest.

Thanks

[ioweb-gr]

How is it considered a workaround?

Saving two models instead of a single attribute is not a workaround in my opinion.

Even if you consider it so, the issue is still that saveAttribute function is not working as expected. It should be able to save the group id.

This is not a feature request, it's broken functionality.

saveAttribute is supposed to be able to save a single attribute correctly

[engcom-Hotel]

Hello @ioweb-gr,

Thanks for your reply!

As per the discussion, we are not able to use the saveAttribute method in order to save group_id. Hence we are confirming this issue for further processing.

Thanks