Configurable product out-of-stock when imported

[mohammedTBB]

Preconditions and environment

• Magento version: 2.4.6-p3
• Php: 8.1
• Index: update by schedule

Steps to reproduce

1. have an out of stock configurable product with variations
2. export the product to an CSV
3. change is_in_stock to 1
4. import the product to magento

Expected result

the product should be in stock in the fronend.

Actual result

the product is out of stock in the frontend even though the product is showing in stock.

Additional information

configurable-outofstock-2024-01-23_17.55.04.mp4

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @mohammedTBB. Thank you for your report.
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[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
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[m2-assistant]

Hi @engcom-Dash. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
     Details

     - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
     - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
     - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

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[engcom-Dash]

Hi @mohammedTBB

Thanks for reporting and collaboration.

Verified the issue in magento 2.4 dev instance.

We are seeing the configurable product as out-of-stock in both admin and UI after making the changes in CSV - is_in_stock column and importing the products CSV.

Please refer the attached video recording.

38375_Confirmed.1.1.1.1.mov

[github-jira-sync-bot]

✅ Jira issue https://jira.corp.adobe.com/browse/AC-10967 is successfully created for this GitHub issue.