Custom Attribute such as House Number on checkout is not working

[hariwebdeveloper1989]

Preconditions and environment

• Magento version : checked with version magento 2.4.6, 2.4.6-p1, 2.4.6-p2, 2.4.6-p3, 2.4.6-p4, 2.4.6-p5, 2.4.6-p7 and 2.4.7
• Anything else that would help a developer reproduce the bug

Follow the steps below

Steps to reproduce

1. First create a custom attribute such as House Number or you can use extension from adobe such as Magezon custom attributes.
2. Add any product to cart.
3. Checkout via adding a new address with House Number in billing and with same billing address.
4. Checkout
5. Goto Myaccount >> Address Book
6. Edit the address and check the House Number.

Expected result

House Number should be save with address and at order billing address and shipping address.

Actual result

House Number is not save with address or with order

Additional information

NA

Release note

Custom attribute or extension attribute for customer addresses not save with address and in with order.

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @hariwebdeveloper1989. Thank you for your report.
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[hariwebdeveloper1989]

Hi

This has been tested in vanilla version of Magento and issue is reproducible.

[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
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[hariwebdeveloper1989]

Can we make sure it work with 2.4.6-p1 as well as I need to provide solution to one my client on 2.4.6-p1

[engcom-Bravo]

Hi @hariwebdeveloper1989,

Thanks for reporting and collaboration.

We have verified the issue in Latest 2.4-develop instance with EE edition and the issue is not reproducible.Kindly refer the screenshots.

House Number saved with address and at order billing address and shipping address.

Kindly recheck the issue in Latest 2.4-develop instance with EE edition and elaborate the steps to reproduce if the issue is still reproducible.

Thanks.

[hariwebdeveloper1989]

Hi Team,

I will reverify the issue in latest 2.4-develop and update it here latest by tomorrow.

Though my issue is with version 2.4.6-p1
Step 1: Login as general customer
Step 2: added a product to cart
Step 3: Goto checkout on landing find below page

Step 4: Click on Add New Address and fill the address

Step 5: Go to payment screen and check the My billing and shipping address are same

Step 6: Place Order

Step 7: Goto My Account >> Address Book

Step8: Open the latest address via edit link

You will see the custom address field is empty.

Will it be possible by developer or engineer to share the code files as zip which he has work with me. So I can upload same in my vanilla environment to verify his code.

Let me know if you have any further question or suggestion

Regards,
Hari Agarwal

[hariwebdeveloper1989]

Hi

I tested with 2.4-develop branch as well and it is not working at my end.

Thankyou