Automatically Marking Invoices Paid When they are NOT Paid

[ChoffmanCannaBlendz]

Preconditions and environment

• Magento version - Magento ver. 2.4.5-p1
• I have had numerous orders that have automatically mark themselves as paid, when the customer did not make a payment.
• I went ahead and re-did the order to re-invoice the customer, and it is now marking it as PAID automatically

Steps to reproduce

Produce an order
Process the order
Invoice the customer

Expected result

It should send an invoice to the customer to allow them to pay, and it has already been marked paid, so the customer can not pay their invoice.

Actual result

No error messages - it is just marking the order and invoice as PAID. I can't undo this! It's creating multiple orders and incorrect inventory is being marked as 'sold' and / or paid. I also tried to change the status from "Complete" to "Payment Pending" but there isn't a 'save' button.

I did use the "INVOICE" button and not the "TERM PAYMENT INVOICE" option. Not sure if that makes a difference?

Additional information

No response

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @ChoffmanCannaBlendz. Thank you for your report.
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[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
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[engcom-Bravo]

Hi @ChoffmanCannaBlendz,

Thanks for your reporting and collaboration.

We have tried to reproduce the issue in Latest 2.4-develop instance and we are not able to reproduce the issue.Kindly refer the screenshots.

We have placed order with Check / Money order and we have done the invoice.

Kindly recheck the issue in Latest 2.4-develop instance and elaborate the steps to reproduce if the issue is still reproducible.

Thanks.