Skip to content

Contacts gone and full resync everytime #2543

@Thrandu

Description

@Thrandu

Hello everyone,

i dont have an idea what the issue is.
Since 2 days i see on my Phone that my Contacts are gone and will "re-created" everytime.
If i go to my Accounts on the Phone, Exchange Nextcloud Integration and Resync contacts, then they are back, if i click "resync now" then all contacts are gone and will be full downloaded again, why?
Additionaly it looks like a Contact is gone now forever.
I didnt change anything on the server, it happents without any changes on phone or server.
I try to reboot the server, "reinstall" mail-in-a-box, looks for z-push logs, remove my device and add it again, nothing fix this issue.
Normally if i "resync", the contacts should be still there and remove/add the changes and not remove everything?
What did help to find maybe the issue?

If i check the z-push error logs i see a lot of
Mobile loop detected! Messages sent to the mobile will be restricted to 1 items in order to identify the conflict
Messages if i sync
This is happents sometimes:
SyncObject->Check(): object from type SyncMail: parameter 'to' contains an invalid email address 'undisclosed-recipients:;'. Address is removed.

And i see a lot of
BackendCardDAV->GetGALSearchResults : Error in search Woops, something's gone wrong! The CardDAV server returned the http status code 405.

What else can i check?

/edit
I did switch now to DAVx App and now everything is stable.
So for me it looks like something is broken with Z-Push with the current packages (November 2025) or Google did something weird with System Apps and Exchange Sync.

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions