After GA Import View Counts Discrepancy for Posts having a GOOD Count in GA

[gpadbidri]

Hi,

We are on the LATEST Version of MAtomo.

We have a WP Multisite where we display View Counts and Top Viewed Posts in Sidebar. We have migrated from GA to Matomo for good. We used GAImporter and imported 3 months data (to NOT exhaust the GA API Limit threshold) daily until the entire data was imported.

After migrating from GA to Matomo; we have INVALIDATED and RE-PROCESSED data using CONSOLE Command (several times) . Now we are facing following issues:

1. MANY Posts show Page Views = 0 even after GA has GOOD data for those Posts

Eg Post of couple of MANY Posts with this issue :

https://healthimpactnews.com/2020/the-path-of-resistance-is-a-lonely-one-whom-do-you-fear/
https://healthimpactnews.com/2020/robert-f-kennedy-jr-wants-investigation-on-potential-life-threatening-anaphylaxis-if-injected-with-modernas-covid-vaccine/

API Call : https://analytics.sophiamedia.com?module=API&method=Actions.getPageUrl&pageUrl=https://healthimpactnews.com/2020/the-path-of-resistance-is-a-lonely-one-whom-do-you-fear/&idSite=4&period=range&date=2020-10-25,2021-07-12&format=json&token_auth=some_token

2. There are discrepancies in the COUNTS returned for a POST returned from Page Views and TOP Stories of the Week. Following are the API Calls we make to fetch respective results-

Eg Post : https://healthimpactnews.com/2021/urgent-5-doctors-agree-that-covid-19-injections-are-bioweapons-and-discuss-what-to-do-about-it/?delete-trans

For Page Views for a given POST = https://analytics.sophiamedia.com/?module=API&method=Actions.getPageUrl&pageUrl=https://healthimpactnews.com/2021/urgent-5-doctors-agree-that-covid-19-injections-are-bioweapons-and-discuss-what-to-do-about-it/&idSite=4&period=range&date=2021-04-25,2021-07-12&format=json&token_auth=some_token

For TOP Stories of the Week on Side bar : https://analytics.sophiamedia.com/?module=API&method=Actions.getPageUrls&filter_sort_column=nb_hits&filter_sort_order=desc&idSite=4&period=range&date=2021-07-05,2021-07-12&format=json&token_auth=some_token

You can see it on :
https://healthimpactnews.com/2021/urgent-5-doctors-agree-that-covid-19-injections-are-bioweapons-and-discuss-what-to-do-about-it/

We also checked the GAImporter logs to see if it logged URL's that are incompatible (as per the Matomo docs )

Not sure if this is a GA Importer BUG or a Matomo Bug. We need a resolution to this one ASAP as we are LIVE with Matomo and it is impacting our business.