diff --git a/docs/contacts/preference_center.rst b/docs/contacts/preference_center.rst
index e37cac12..67cde097 100644
--- a/docs/contacts/preference_center.rst
+++ b/docs/contacts/preference_center.rst
@@ -71,6 +71,8 @@ Contact Segments
 
 Use the Segments tab to add or remove a Contact from a Segment. Segments are a source for both starting Campaigns and sending Emails. Any Contact in a particular Segment is automatically part of a Campaign that has that Segment as the source. You can also use a standalone Email to manually send an Email to a Segment. If a User has opted out of a Segment they no longer receive Campaign actions or messages sent to that Segment.
 
+Segments appear in the Preference Center in alphabetical order by **Public name**. If two Segments share the same **Public name**, Mautic orders them by their internal ID. Since Contacts see this order, set a clear **Public name** on each Segment to control how it appears.
+
 .. vale off
 
 Contact's unsubscribe Email preferences