Description
Does this question already exist in our backlog?
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What is your question?
Hello Jenefer..
Please, I had changed the ProductionEnvironment environment variable to no to not send anything while I was testing the modules, now we decided to remove this send block but now it is as if the modules are working normally and the counters are already changed. for example, the inactivity module, after removing the message sending block, sent a message to the makers' manager informing that they did not return to the first warning.
My question is, is there a way to reset all these module counters to start counting from now that I changed the ProductionEnvironment variable to Yes, to send it as if it were the first charge to the makers and only then charge the manager if the maker Do not answer ?
What solution are you experiencing the issue with?
None
What solution version are you using?
Setembro 4.15
What app or flow are you having the issue with?
Admin | Email Managers Ignored Approvals
What method are you using to get inventory and telemetry?
Cloud flows
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Type
Projects
Status
Todo ✏️