Find Issues Without External Comments #51
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| name: Find Issues Without External Comments | |
| on: | |
| schedule: | |
| - cron: '0 0 * * *' # Runs once a day at midnight UTC | |
| workflow_dispatch: # Allows manual runs | |
| jobs: | |
| find-issues: | |
| permissions: | |
| issues: write | |
| runs-on: ubuntu-latest | |
| steps: | |
| - name: Find issues with no non-auth-user comments in the past 548 days | |
| env: | |
| GH_TOKEN: ${{ secrets.GITHUB_TOKEN }} | |
| REPO: microsoft/vsmarketplace | |
| LOOKBACK_DAYS: 548 | |
| # Space-separated list of authorized users whose comments are ignored | |
| AUTH_USERS: "github-actions[bot] microsoft-github-policy-service[bot] joaomoreno joelverhagen agr fiveisprime sbanni pjcollins jimmylewis erdembayar sandy081 mariaghiondea chabiss skofman1 mcumming seaniyer etvorun tj-devel709 zhhyu Lanaparezanin pragnya17 japarson lyndaidaii advay26 isidorn madhurivadaligithub v-ponkumar v-manil2 v-sulagnapal satapathyj V-ManaliP pratikgawali-msft" | |
| run: | | |
| # Build the cutoff timestamp (548 days ago, UTC) | |
| SINCE=$(date -u -d "${LOOKBACK_DAYS} days ago" +"%Y-%m-%dT%H:%M:%SZ") | |
| echo "Cutoff date : $SINCE" | |
| echo "Auth users : $AUTH_USERS" | |
| echo "" | |
| # Convert AUTH_USERS (space-separated) to a JSON array for jq | |
| AUTH_USERS_JSON=$(echo "$AUTH_USERS" | xargs | tr ' ' '\n' | jq -R . | jq -sc .) | |
| # Labels that disqualify an issue from the report | |
| SKIP_LABELS=("Priority:0" "Priority:1" "Type:Feature" "DoNotClose") | |
| # Collect all open issues with their labels and creation date (up to 1 000) | |
| issues_json=$(gh issue list \ | |
| -R "$REPO" \ | |
| --state open \ | |
| --limit 1000 \ | |
| --json number,labels,createdAt) | |
| # Build a jq expression that skips issues carrying any of the skip labels | |
| SKIP_LABELS_JSON=$(printf '%s\n' "${SKIP_LABELS[@]}" | jq -R . | jq -sc .) | |
| issue_numbers=$(echo "$issues_json" | jq -r \ | |
| --argjson skip "$SKIP_LABELS_JSON" \ | |
| --arg since "$SINCE" \ | |
| '.[] | select( | |
| (.createdAt <= $since) and | |
| ((.labels | map(.name) | any(. as $l | $skip | index($l) != null)) | not) | |
| ) | .number') | |
| matched_issues="" | |
| for ISSUE in $issue_numbers; do | |
| echo "🔍 Checking Issue #$ISSUE" | |
| # Fetch comments created/updated since the cutoff (retrieve all pages). | |
| # If the API call fails, let the workflow fail instead of treating the | |
| # error as "no comments" and potentially closing the issue incorrectly. | |
| comments=$(gh api --paginate \ | |
| "repos/$REPO/issues/$ISSUE/comments?since=${SINCE}&per_page=100") | |
| # Count comments whose author is NOT in the AUTH_USERS list | |
| non_auth_count=$(echo "$comments" | jq \ | |
| --argjson auth "$AUTH_USERS_JSON" \ | |
| '[.[] | select(.user.login as $u | ($auth | index($u)) == null)] | length') | |
| # Get unique non-auth usernames for this issue (one per line) | |
| non_auth_users=$(echo "$comments" | jq -r \ | |
| --argjson auth "$AUTH_USERS_JSON" \ | |
| '[.[] | select(.user.login as $u | ($auth | index($u)) == null) | .user.login] | |
| | unique | |
| | .[]' | |
| ) | |
| if [ "$non_auth_count" -eq 0 ]; then | |
| echo " ✅ Issue #$ISSUE — no comments from customers in the past ${LOOKBACK_DAYS} days" | |
| matched_issues="$matched_issues $ISSUE" | |
| # Add a staleness comment (but only once) | |
| STALE_COMMENT="This issue is being closed due to staleness for the past ${LOOKBACK_DAYS} days. If you want to keep this issue open, respond with a comment on this issue." | |
| echo " 💬 Posting staleness comment to Issue #$ISSUE" | |
| gh issue comment "$ISSUE" -R "$REPO" --body "$STALE_COMMENT" >/dev/null | |
| # Close the issue | |
| echo " ✅ Closing issue" | |
| gh issue close "$ISSUE" -R "$REPO" >/dev/null | |
| else | |
| echo " ➡️ Issue #$ISSUE — ${non_auth_count} comment(s) from non-auth user(s), skipping" | |
| echo " Non-auth user(s):" | |
| echo "$non_auth_users" | sed 's/^/ - /' | |
| fi | |
| echo "" | |
| done | |
| echo "============================================================" | |
| echo "Issues with no customer comments in the past ${LOOKBACK_DAYS} days that were closed:" | |
| if [ -z "$matched_issues" ]; then | |
| echo " (none found)" | |
| else | |
| for ISSUE in $matched_issues; do | |
| echo " • https://github.com/$REPO/issues/$ISSUE" | |
| done | |
| fi |