Unable to add devices - Cloud failure: Too many failed login attempts

[Airey001]

I am unable to add devices to home assistant keeps erroring out with unknown error:

I am getting this error in the logs

Logger: msmart.discover
Source: custom_components/midea_ac/config_flow.py:123
integration: Midea Smart AC ([documentation](https://github.com/mill1000/midea-ac-py), [issues](https://github.com/mill1000/midea-ac-py/issues))
First occurred: 11:26:26 AM (1 occurrence)
Last logged: 11:26:26 AM

Could not establish cloud connection. Error: Failed to login to cloud. Code: 7610, Message: Too many failed login attempts, please try again 5 minutes later

Even after waiting hours and rebooting multiple times.

if i go to the command line and try

> msmart-ng discover -d
INFO:httpx:HTTP Request: POST https://mapp.appsmb.com/v1/user/login "HTTP/1.1 200 OK"
DEBUG:msmart.cloud:Cloud response: {"msg":"Too many failed login attempts, please try again  5 minutes later","errorCode":"7610"}
ERROR:msmart.discover:Could not establish cloud connection. Error: Failed to login to cloud. Code: 7610, Message: Too many failed login attempts, please try again  5 minutes later
INFO:httpx:HTTP Request: POST https://mapp.appsmb.com/v1/user/login/id/get "HTTP/1.1 200 OK"
DEBUG:msmart.cloud:Cloud response: {"msg":"ok","result":{"loginId":"3a82594b-f928-48f6-9105-5ce519e02d1a"},"errorCode":"0"}
DEBUG:msmart.cloud:Received loginId: 3a82594b-f928-48f6-9105-5ce519e02d1a
INFO:httpx:HTTP Request: POST https://mapp.appsmb.com/v1/user/login "HTTP/1.1 200 OK"
DEBUG:msmart.cloud:Cloud response: {"msg":"Too many failed login attempts, please try again  5 minutes later","errorCode":"7610"}
ERROR:msmart.discover:Could not establish cloud connection. Error: Failed to login to cloud. Code: 7610, Message: Too many failed login attempts, please try again  5 minutes later
INFO:httpx:HTTP Request: POST https://mapp.appsmb.com/v1/user/login/id/get "HTTP/1.1 200 OK"
DEBUG:msmart.cloud:Cloud response: {"msg":"ok","result":{"loginId":"d872e8ee-d929-40ee-8f9f-25566fab0528"},"errorCode":"0"}
DEBUG:msmart.cloud:Received loginId: d872e8ee-d929-40ee-8f9f-25566fab0528

[mill1000]

Hi,

Have you tried a different cloud region? Some user have had success with the USA region even if they are in the EU (or elsewhere).

[Airey001]

There isn't an option in the discovery to change that only the manual (and i am already in US). However i don't have any of the needed data for the items yet. I will play with mspart-ng and see if i can get the ids and other infomration i need for a manual route.

[mill1000]

Are you sure you're using the latest version?

[mill1000]

If you don't see this when discovering devices you must be on a really old version.

[Airey001]

Yeah i am newest version and verified that msmart-ng is the version the addon uses. Since i see a new one just came out. No mater what i choose it errors out.

Here is trying to discover one at the command line with my own credentals

msmart-ng discover --account ***** --password **** 172.16.3.156
INFO:msmart.cli:Discovering 172.16.3.156 on local network.
INFO:msmart.lan:Creating new connection to 172.16.3.156:6444.
INFO:msmart.lan:Authenticating with 172.16.3.156:6444.
ERROR:msmart.lan:Connection to 172.16.3.156:6444 lost. Error: [Errno 104] Connection reset by peer
INFO:msmart.lan:Creating new connection to 172.16.3.156:6444.
INFO:msmart.lan:Authenticating with 172.16.3.156:6444.
ERROR:msmart.lan:Connection to 172.16.3.156:6444 lost. Error: [Errno 104] Connection reset by peer

I am not sure why i am getting the connection reset by peer. This worked last year. Now that its warming up i put my AC in and they all errored out and won't work so i removed them all and tied to readd them to not be able to add any of them with this integration.

I did find the midea_ac_lan intigration and tested it and it had no problem finding and loading them
https://github.com/wuwentao/midea_ac_lan/tree/master

and when i tested their python they used its able to discover them with no connection reset

homeassistant:/config# python3 -m midealocal.cli discover --host 172.16.3.156 --get_sn
2026-03-13 11:51:58.215 INFO (MainThread) [cli] Found 1 devices.
2026-03-13 11:51:58.215 INFO (MainThread) [cli] Found devices: {******: {'device_id': ******, 'type': 172, 'ip_address': '172.16.3.156', 'port': 6444, 'model': '00000Q12', 'sn': '*******', 'protocol': 3}}

[mill1000]

What happens if you run full discovery with debugging enabled
i.e.

msmart-ng discover --debug

[mill1000]

Also just noticed that your failures are during the connect phase, not the discovery phase.

So this

python3 -m midealocal.cli discover --host 172.16.3.156 --get_sn

is not necessarily an equivalent comparison as I don't think the former tried to connect to the device and query it's state.

msmart-ng discover --account ***** --password **** 172.16.3.156

[Airey001]

Sorry i had to go out of town for a bit.

I was able to get 3 of the 5 to connect but the 2 are still erroring one showus up in the

msmart-ng discover --debug

with this

INFO:msmart.lan:Creating new connection to 172.16.1.147:6444.
DEBUG:msmart.lan:Connected to 172.16.1.147:6444.
INFO:msmart.lan:Authenticating with 172.16.1.147:6444.
DEBUG:msmart.lan:Sending data to 172.16.1.147:6444: 837000402000000030ef1f6fa4e9e3280c18f89f92e6ef84992a0b02a0bad398fbbeb3f4660a3b76e0bdbfab2c2bed2a6598046d3f0b743c6f09c6baa9db63ed6daa0edeca8efa7c
ERROR:msmart.lan:Connection to 172.16.1.147:6444 lost. Error: [Errno 104] Connection reset by peer
DEBUG:msmart.lan:Disconnecting from 172.16.1.147:6444.
DEBUG:msmart.discover:Fetching token and key for udpid '474f81565fae5f76a30dbad97efbb7b9' (big).

the other one doesn't show up but it is on a different subnet so i normaly have to put in the ip.

also at the very botom of the messages i get this error

DEBUG:msmart.discover:Discovered 4 devices.
Traceback (most recent call last):
  File "/usr/local/bin/msmart-ng", line 10, in <module>
    sys.exit(main())
             ~~~~^^
  File "/usr/local/lib/python3.14/site-packages/msmart/cli.py", line 441, in main
    _run(parser.parse_args())
    ~~~~^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.14/site-packages/msmart/cli.py", line 325, in _run
    asyncio.run(args.func(args))
    ~~~~~~~~~~~^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.14/asyncio/runners.py", line 204, in run
    return runner.run(main)
           ~~~~~~~~~~^^^^^^
  File "/usr/local/lib/python3.14/asyncio/runners.py", line 127, in run
    return self._loop.run_until_complete(task)
           ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^
  File "/usr/local/lib/python3.14/asyncio/base_events.py", line 719, in run_until_complete
    return future.result()
           ~~~~~~~~~~~~~^^
  File "/usr/local/lib/python3.14/site-packages/msmart/cli.py", line 36, in _discover
    devices = await Discover.discover(region=args.region, account=args.account, password=args.password, discovery_packets=args.count)
              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.14/site-packages/msmart/discover.py", line 199, in discover
    devices = await asyncio.gather(*protocol.tasks)
              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.14/site-packages/msmart/discover.py", line 400, in _get_device
    dev = Device.construct(type=info["device_type"], **info)
  File "/usr/local/lib/python3.14/site-packages/msmart/base_device.py", line 243, in construct
    return Device(device_type=type, **kwargs)
TypeError: msmart.base_device.Device() got multiple values for keyword argument 'device_type'
homeassistant:/config# 

[mill1000]

Thanks for following up. I'll take a look at this in a few days.

[Airey001]

Additonal information the 2 i can't connect to are newer models they have both bluetooth and wifi. the 3 i can connect to are just wifi. However last summer i was able to connect to them all.