[Zammad] `to`-Field missing in articles

[obrunsmann]

Bug Description

The to-field is required when creating articles. Read discussion here: https://community.zammad.org/t/ticket-creation-via-n8n-automation/17144/5

Need to add to here:

To Reproduce

1. Create Zammad "Create Ticket" node
2. Fill out all fields like this:

3. It won't work and validation fails because field to in article is missing.

Expected behavior

Create zammad ticket

Debug Info

# Debug info

## core

- n8nVersion: 1.114.4
- platform: npm
- nodeJsVersion: 22.19.0
- nodeEnv: production
- database: sqlite
- executionMode: regular
- concurrency: -1
- license: enterprise (production)
- consumerId: b25aad6c-f73f-4392-8a9d-d32d1f4f5cd6

## storage

- success: all
- error: all
- progress: false
- manual: true
- binaryMode: memory

## pruning

- enabled: true
- maxAge: 336 hours
- maxCount: 10000 executions

## client

- userAgent: mozilla/5.0 (macintosh; intel mac os x 10_15_7) applewebkit/537.36 (khtml, like gecko) chrome/141.0.0.0 safari/537.36
- isTouchDevice: false

Generated at: 2025-10-13T12:40:33.371Z

Operating System

Docker Image

n8n Version

1.114.4

Node.js Version

22.19.0

Database

SQLite (default)

Execution mode

main (default)

Hosting

self hosted

[Joffcom]

Hey @obrunsmann,

Thank you for reaching out! We’ve received your issue and are looking into it. To help us track this internally, we’ve created a Linear ticket with the reference: "GHC-5000".

We’ll keep you updated as we make progress, but if you have any additional details or context to share, feel free to add them here - it’s always helpful!

Thanks for your patience and for bringing this to our attention.

---

For INTERNAL use only: GHC-5000