Can not Start netbird on Windows Server 2008 R2

[duanyunlun]

Describe the problem
I can install Netbird on the Windows Server 2008 R2 System and already login the Admin Panel, but can't "connect"(Click but nothing happen), and I don't see the default "wt" adapter in the network adapter interface.

To Reproduce
Just install it on a windows server 2008 r2 sysytem.

[surik]

Hi @duanyunlun, to understand what is the root cause could you please provide logs from the Netbird agent? By default, on Windows, they should be in C:\ProgramData\Netbird\client.log.

[duanyunlun]

@surik Sorry, here's the part of the log file(mostly is like that):

2023-11-12T20:57:10-05:00 INFO client/internal/connect.go:47: starting NetBird client version 0.24.2
2023-11-12T20:57:10-05:00 ERRO client/system/info_windows.go:42: The system cannot find the file specified.
2023-11-12T20:57:10-05:00 ERRO client/system/info_windows.go:46: The system cannot find the file specified.
2023-11-12T20:57:10-05:00 ERRO client/internal/routemanager/manager.go:41: server router is not supported: firewall not supported on windows
2023-11-12T20:57:14-05:00 ERRO client/internal/engine.go:236: failed configuring Wireguard interface [wt0]: received error "The data is invalid." while configuring interface wt0 with port 51820
2023-11-12T20:57:15-05:00 ERRO client/internal/connect.go:178: error while starting Netbird Connection Engine: received error "The data is invalid." while configuring interface wt0 with port 51820
2023-11-12T20:57:15-05:00 ERRO client/internal/engine.go:236: failed configuring Wireguard interface [wt0]: received error "The data is invalid." while configuring interface wt0 with port 51820
2023-11-12T20:57:15-05:00 ERRO client/internal/connect.go:178: error while starting Netbird Connection Engine: received error "The data is invalid." while configuring interface wt0 with port 51820
2023-11-12T20:57:17-05:00 ERRO client/system/info_windows.go:42: The system cannot find the file specified.
2023-11-12T20:57:17-05:00 ERRO client/system/info_windows.go:46: The system cannot find the file specified.
2023-11-12T20:57:17-05:00 ERRO client/internal/routemanager/manager.go:41: server router is not supported: firewall not supported on windows
2023-11-12T20:57:19-05:00 ERRO client/internal/engine.go:236: failed configuring Wireguard interface [wt0]: received error "The data is invalid." while configuring interface wt0 with port 51820
2023-11-12T20:57:20-05:00 ERRO client/internal/connect.go:178: error while starting Netbird Connection Engine: received error "The data is invalid." while configuring interface wt0 with port 51820
2023-11-12T20:57:22-05:00 ERRO client/system/info_windows.go:42: The system cannot find the file specified.
2023-11-12T20:57:22-05:00 ERRO client/system/info_windows.go:46: The system cannot find the file specified.
2023-11-12T20:57:22-05:00 ERRO client/internal/routemanager/manager.go:41: server router is not supported: firewall not supported on windows
2023-11-12T20:57:23-05:00 ERRO client/internal/engine.go:236: failed configuring Wireguard interface [wt0]: received error "The data is invalid." while configuring interface wt0 with port 51820
2023-11-12T20:57:23-05:00 ERRO client/internal/connect.go:178: error while starting Netbird Connection Engine: received error "The data is invalid." while configuring interface wt0 with port 51820
2023-11-12T20:57:25-05:00 ERRO client/system/info_windows.go:42: The system cannot find the file specified.
2023-11-12T20:57:25-05:00 ERRO client/system/info_windows.go:46: The system cannot find the file specified.
2023-11-12T20:57:25-05:00 ERRO client/internal/routemanager/manager.go:41: server router is not supported: firewall not supported on windows
2023-11-12T20:57:26-05:00 ERRO client/internal/engine.go:236: failed configuring Wireguard interface [wt0]: received error "The data is invalid." while configuring interface wt0 with port 51820
2023-11-12T20:57:26-05:00 ERRO client/internal/connect.go:178: error while starting Netbird Connection Engine: received error "The data is invalid." while configuring interface wt0 with port 51820
2023-11-12T20:57:33-05:00 ERRO client/system/info_windows.go:42: The system cannot find the file specified.
2023-11-12T20:57:33-05:00 ERRO client/system/info_windows.go:46: The system cannot find the file specified.
2023-11-12T20:57:33-05:00 ERRO client/system/info_windows.go:42: The system cannot find the file specified.
2023-11-12T20:57:33-05:00 ERRO client/system/info_windows.go:46: The system cannot find the file specified.

[surik]

@duanyunlun Thank you for providing the logs. This looks similar to #1097 and may be a compatibility issue. We will have to take a deeper look at this. Any chance you can try it on client version 0.15?

[duanyunlun]

@duanyunlun Thank you for providing the logs. This looks similar to #1097 and may be a compatibility issue. We will have to take a deeper look at this. Any chance you can try it on client version 0.15?

I will test v0.15 if device ready

[duanyunlun]

@duanyunlun Thank you for providing the logs. This looks similar to #1097 and may be a compatibility issue. We will have to take a deeper look at this. Any chance you can try it on client version 0.15?

I installed 0.15.3 and it worked now, What caused the latest version connect failed?

[surik]

Happy to hear that it worked. We will investigate the issue with some internals used since v0.16.0 and confirm if this can be fixed.

[z0gg]

This bug is still present on the latest V0.25.5

[mlsmaycon]

@x1d0 can you share more details about your case? You can get the client logs as documented here: https://docs.netbird.io/how-to/troubleshooting-client#getting-client-logs

[z0gg]

Sorry The client log is not generated
This is the output of the command

C:\Users\Administrateur>netbird
Exception 0xc0000005 0x8 0x0 0x0
PC=0x0

runtime.asmstdcall()
/opt/hostedtoolcache/go/1.21.6/x64/src/runtime/sys_windows_amd64.s:65 +0
x75 fp=0x22fca0 sp=0x22fc80 pc=0x46e215
rax 0x0
rbx 0x1c20260
rcx 0x219f240
rdi 0x7fffffde000
rsi 0x22fea0
rbp 0x22fde0
rsp 0x22fc78
r8 0x0
r9 0x22fee0
r10 0x1c70278
r11 0x21
r12 0x22fec0
r13 0x1
r14 0x1c1f800
r15 0x0
rip 0x0
rflags 0x10293
cs 0x33
fs 0x53
gs 0x2b

[z0gg]

Just found the "why" Golang 1.21 require at least Windows 10 so its a no go on Windows 7 and Server 2008

golang/go#64622

[i486]

I'm not a developer, but from what I can gather from this discussion, it seems like there's only one API change that broke Go on Windows 7. After reading the entire conversation, it looks like many of the main Go developers are open to make Go compatible with Windows 7 again. They're just waiting for a volunteer to handle it through proper channels.

[stunndard]

try this: https://github.com/stunndard/golangwin7patch

[freebs65]

try this: https://github.com/stunndard/golangwin7patch

this does not work...for netbird

[stunndard]

this does not work...for netbird

this indeed works. video captured on windows 7 with the latest netbird from releases. https://mega.nz/file/vc9yyQrC#wW2DF0lDAdnH-54Gc1XDeVBDuBWLAnM8uaOjhCVgWW0

[freebs65]

hmmm i was trying on windows server 2008