MacOS client loses all its settings on update

[jadk9000]

SInce Client 0.31.0 When we updated to 0.32.0 and 0.33.0 all the configurations settings in the advanced settings box are lost. You have to fill out all the fields. Before the interface name and port were automatically filled in. Now all the fields are just blank.

[mgarces]

hello @jadk9000, can you clarify how did you install NetBird on your macOS peers? We extensively test each release and we can't replicate this issue.
I've tried both manual install (via package download) and via homebrew (which if you run the automated install script, will automatically choose brew as the install method, if present) and on updates between versions, settings are kept.
With this in mind, let us know how you installed the client to understand if there's something else that might be causing this behaviour on your end.

[jadk9000]

Internal Hi Marco, It’s a weird one, we install using a script in Jamf which is pretty basic. It seems to have affected 2 users only so far as I have stopped users upgrading until we can work this out. Its seems a re-install seems to cure the issue until a reboot when it loses its settings again. I’m trying to find where Netbird stores its settings to see if I can remove the file/directory to make sure its not a permissions issue. The 2 affected users are on MacOS15. And all we are running is this to install sudo installer -pkg /tmp/netbird-latest.pkg -target / Thanks Jad From: Marco Garcês ***@***.***> Date: Friday, 29 November 2024 at 12:02 To: netbirdio/netbird ***@***.***> Cc: Jad Kanji ***@***.***>, Mention ***@***.***> Subject: Re: [netbirdio/netbird] MacOS client loses all its settings on update (Issue #2949) You don't often get email from ***@***.*** Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> hello @jadk9000<https://github.com/jadk9000>, can you clarify how did you install NetBird on your macOS peers? We extensively test each release and we can't replicate this issue. I've tried both manual install (via package download) and via homebrew (which if you run the automated install script, will automatically choose brew as the install method, if present) and on updates between versions, settings are kept. With this in mind, let us know how you installed the client to understand if there's something else that might be causing this behaviour on your end. — Reply to this email directly, view it on GitHub<#2949 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AYZTZGE6CGH3BDJBF5EQPRL2DBJT5AVCNFSM6AAAAABSNUI2T2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKMBXGY3TIOJRG4>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[jadk9000]

Internal Hi Marco, Finaly found the solution. We had disabled Wiretrustee UG at start up to troubleshoot some other errors. Re-enableing fixes the issue. Thanks Jad From: Marco Garcês ***@***.***> Date: Friday, 29 November 2024 at 12:02 To: netbirdio/netbird ***@***.***> Cc: Jad Kanji ***@***.***>, Mention ***@***.***> Subject: Re: [netbirdio/netbird] MacOS client loses all its settings on update (Issue #2949) You don't often get email from ***@***.*** Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> hello @jadk9000<https://github.com/jadk9000>, can you clarify how did you install NetBird on your macOS peers? We extensively test each release and we can't replicate this issue. I've tried both manual install (via package download) and via homebrew (which if you run the automated install script, will automatically choose brew as the install method, if present) and on updates between versions, settings are kept. With this in mind, let us know how you installed the client to understand if there's something else that might be causing this behaviour on your end. — Reply to this email directly, view it on GitHub<#2949 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AYZTZGE6CGH3BDJBF5EQPRL2DBJT5AVCNFSM6AAAAABSNUI2T2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKMBXGY3TIOJRG4>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[nazarewk]

Hello @jadk9000,

We're currently reviewing our open issues and would like to verify if this problem still exists in the latest NetBird version.

Could you please confirm if the issue is still there?

We may close this issue temporarily if we don't hear back from you within 2 weeks, but feel free to reopen it with updated information.

Thanks for your contribution to improving the project!