Upgrade from 3.6.9 to 3.7.0 - ERROR: Failed to create the virtual environment

[mroupie34]

Hello everybody,

Python : Python 3.11.4
Netbox : 3.6.9

I got an error, when i want upgrade Netbox to 3.7.0 :

You are installing (or upgrading to) NetBox version 3.7.0
Using Python 3.11.4
Creating a new virtual environment at /opt/netbox-3.7.0/venv...
Error: Command '['/opt/netbox-3.7.0/venv/bin/python3', '-m', 'ensurepip', '--upgrade', '--default-pip']' returned non-zero exit status 1.
--------------------------------------------------------------------
ERROR: Failed to create the virtual environment. Check that you have
the required system packages installed and the following path is
writable: /opt/netbox-3.7.0/venv
--------------------------------------------------------------------```


Do you know what's the problem ? Because when i upgrade to 3.6.9, i didn't get error about that... 

Thanks a lot for your feedback,

Max.

[bogdancordos]

Are you running the upgrade script as su?
sudo ./upgrade.sh

[mroupie34]

Hi bogdancordos,

Yep i did it and it's the same issue :

You are installing (or upgrading to) NetBox version 3.7.0
Using Python 3.11.4
Removing old virtual environment...
Creating a new virtual environment at /opt/netbox-3.7.0/venv...
Error: Command '['/opt/netbox-3.7.0/venv/bin/python3', '-m', 'ensurepip', '--upgrade', '--default-pip']' returned non-zero exit status 1.
--------------------------------------------------------------------
ERROR: Failed to create the virtual environment. Check that you have
the required system packages installed and the following path is
writable: /opt/netbox-3.7.0/venv
--------------------------------------------------------------------```

Max

[candlerb]

Given the # prompt shown, it appears to be running as root.

Aside: if the OP can edit and add three backticks (```) on a line of their own, before and after the pasted session, it will be much easier to read.

[candlerb]

It looks to me like the problem is here:

Error: Command '['/opt/netbox-3.7.0/venv/bin/python3'

Does the OP have the PYTHON environment variable set? If so, it should point to a real instance of python, e.g.

PYTHON=/usr/bin/python3

... not to one in the virtualenv (since the upgrade process deletes the virtualenv).

EDIT: A similar problem could be if the PATH environment variable had been modified to include /opt/netbox-3.7.0/venv/bin at the front. bash will remember the previous location of python3; you can use hash -r to forget that location (or just logout and login again)

[mroupie34]

Candlerb,

I need to modify this environment variable? Do you know where I should modify it ?

Thanks

Max

[candlerb]

Wherever you set it in the first place! If you made it persistent, it could be in lots of places (~/.bashrc, ~/.profile, /etc/profile, /etc/profile.d/*, ...). If it's not persistent, then just logout and login again.

You can override it for a single command easily enough:

PYTHON=/usr/bin/python3 ./upgrade.sh

[mroupie34]

Candlerb,

I got the same issue when i use "PYTHON=/usr/bin/python3 ./upgrade.sh" :

You are installing (or upgrading to) NetBox version 3.7.0
Using Python 3.11.4
Removing old virtual environment...
Creating a new virtual environment at /opt/netbox-3.7.0/venv...
Error: Command '['/opt/netbox-3.7.0/venv/bin/python3', '-m', 'ensurepip', '--upgrade', '--default-pip']' returned non-zero exit status 1.
--------------------------------------------------------------------
ERROR: Failed to create the virtual environment. Check that you have
the required system packages installed and the following path is
writable: /opt/netbox-3.7.0/venv
--------------------------------------------------------------------```

Thanks a lot,

Max

[mroupie34]

Markkuleinio,

Result command "ls -l /usr/bin/python3*" :

root@MGTVLDCIMNA01:/opt/netbox# ls -l /usr/bin/python3*
lrwxrwxrwx 1 root root      25 Jan 29 15:21 /usr/bin/python3 -> /etc/alternatives/python3
-rwxr-xr-x 1 root root 5904904 Nov 20 16:14 /usr/bin/python3.10
lrwxrwxrwx 1 root root      34 Nov 20 16:14 /usr/bin/python3.10-config -> x86_64-linux-gnu-python3.10-config
-rwxr-xr-x 1 root root 7134808 Jun  7  2023 /usr/bin/python3.11
lrwxrwxrwx 1 root root      17 Aug 18  2022 /usr/bin/python3-config -> python3.10-config

Thanks a lot,

Max.

[markkuleinio]

You can try the NetBox upgrade with

PYTHON=/usr/bin/python3.10 /opt/netbox/upgrade.sh

If that won't work, run apt update && apt upgrade and try again

[mroupie34]

Markkuleinio,

So it's working but i got an arror :

root@MGTVLDCIMNA01:~# PYTHON=/usr/bin/python3.10 /opt/netbox/upgrade.sh
You are installing (or upgrading to) NetBox version 3.6.9
Using Python 3.10.12
Removing old virtual environment...
Creating a new virtual environment at /opt/netbox-3.6.9/venv...
Updating pip (pip install --upgrade pip)...
Requirement already satisfied: pip in ./venv/lib/python3.10/site-packages (22.0.2)
Collecting pip
  Downloading pip-24.0-py3-none-any.whl (2.1 MB)
     ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 2.1/2.1 MB 6.8 MB/s eta 0:00:00
Installing collected packages: pip
  Attempting uninstall: pip
    Found existing installation: pip 22.0.2
    Uninstalling pip-22.0.2:
      Successfully uninstalled pip-22.0.2
Successfully installed pip-24.0
pip 24.0 from /opt/netbox-3.6.9/venv/lib/python3.10/site-packages/pip (python 3.10)
Installing Python system packages (pip install wheel)...
Collecting wheel
  Using cached wheel-0.42.0-py3-none-any.whl.metadata (2.2 kB)
Using cached wheel-0.42.0-py3-none-any.whl (65 kB)
Installing collected packages: wheel
Successfully installed wheel-0.42.0
Installing core dependencies (pip install -r requirements.txt)...
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Collecting psycopg==3.1.16 (from psycopg[binary,pool]==3.1.16->-r requirements.txt (line 28))
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Collecting requests==2.31.0 (from -r requirements.txt (line 30))
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Collecting asgiref<4,>=3.6.0 (from Django==4.2.8->-r requirements.txt (line 2))
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Collecting sqlparse>=0.3.1 (from Django==4.2.8->-r requirements.txt (line 2))
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Collecting django-js-asset (from django-mptt==0.14.0->-r requirements.txt (line 7))
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Collecting prometheus-client>=0.7 (from django-prometheus==2.3.1->-r requirements.txt (line 9))
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Collecting redis!=4.0.0,!=4.0.1,>=3 (from django-redis==5.4.0->-r requirements.txt (line 10))
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Collecting paginate~=0.5 (from mkdocs-material==9.5.3->-r requirements.txt (line 24))
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Collecting regex>=2022.4 (from mkdocs-material==9.5.3->-r requirements.txt (line 24))
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Collecting click>=7.0 (from mkdocstrings==0.24.0->mkdocstrings[python-legacy]==0.24.0->-r requirements.txt (line 25))
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Collecting mkdocs-autorefs>=0.3.1 (from mkdocstrings==0.24.0->mkdocstrings[python-legacy]==0.24.0->-r requirements.txt (line 25))
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Collecting charset-normalizer<4,>=2 (from requests==2.31.0->-r requirements.txt (line 30))
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Collecting urllib3<3,>=1.21.1 (from requests==2.31.0->-r requirements.txt (line 30))
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Collecting certifi>=2017.4.17 (from requests==2.31.0->-r requirements.txt (line 30))
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Collecting oauthlib>=1.0.3 (from social-auth-core==4.5.1->social-auth-core[openidconnect]==4.5.1->-r requirements.txt (line 33))
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Collecting requests-oauthlib>=0.6.1 (from social-auth-core==4.5.1->social-auth-core[openidconnect]==4.5.1->-r requirements.txt (line 33))
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Collecting PyJWT>=2.7.0 (from social-auth-core==4.5.1->social-auth-core[openidconnect]==4.5.1->-r requirements.txt (line 33))
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Collecting cryptography>=1.4 (from social-auth-core==4.5.1->social-auth-core[openidconnect]==4.5.1->-r requirements.txt (line 33))
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Collecting defusedxml>=0.5.0rc1 (from social-auth-core==4.5.1->social-auth-core[openidconnect]==4.5.1->-r requirements.txt (line 33))
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Collecting python3-openid>=3.0.10 (from social-auth-core==4.5.1->social-auth-core[openidconnect]==4.5.1->-r requirements.txt (line 33))
  Using cached python3_openid-3.2.0-py3-none-any.whl (133 kB)
Collecting mkdocstrings-python-legacy>=0.2.1 (from mkdocstrings[python-legacy]==0.24.0->-r requirements.txt (line 25))
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Collecting psycopg-binary==3.1.16 (from psycopg[binary,pool]==3.1.16->-r requirements.txt (line 28))
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Collecting psycopg-pool (from psycopg[binary,pool]==3.1.16->-r requirements.txt (line 28))
  Using cached psycopg_pool-3.2.1-py3-none-any.whl.metadata (2.6 kB)
WARNING: social-auth-core 4.5.1 does not provide the extra 'openidconnect'
Collecting cffi>=1.12 (from cryptography>=1.4->social-auth-core==4.5.1->social-auth-core[openidconnect]==4.5.1->-r requirements.txt (line 33))
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Collecting aniso8601<10,>=8 (from graphene<4,>=3.0->graphene-django==3.0.0->-r requirements.txt (line 20))
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Collecting attrs>=22.2.0 (from jsonschema>=2.6.0->drf-spectacular==0.27.0->-r requirements.txt (line 17))
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Collecting jsonschema-specifications>=2023.03.6 (from jsonschema>=2.6.0->drf-spectacular==0.27.0->-r requirements.txt (line 17))
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Collecting referencing>=0.28.4 (from jsonschema>=2.6.0->drf-spectacular==0.27.0->-r requirements.txt (line 17))
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Collecting rpds-py>=0.7.1 (from jsonschema>=2.6.0->drf-spectacular==0.27.0->-r requirements.txt (line 17))
  Downloading rpds_py-0.17.1-cp310-cp310-manylinux_2_17_x86_64.manylinux2014_x86_64.whl.metadata (4.1 kB)
Collecting ghp-import>=1.0 (from mkdocs~=1.5.3->mkdocs-material==9.5.3->-r requirements.txt (line 24))
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Collecting mergedeep>=1.3.4 (from mkdocs~=1.5.3->mkdocs-material==9.5.3->-r requirements.txt (line 24))
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Collecting pathspec>=0.11.1 (from mkdocs~=1.5.3->mkdocs-material==9.5.3->-r requirements.txt (line 24))
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Collecting pyyaml-env-tag>=0.1 (from mkdocs~=1.5.3->mkdocs-material==9.5.3->-r requirements.txt (line 24))
  Using cached pyyaml_env_tag-0.1-py3-none-any.whl (3.9 kB)
Collecting watchdog>=2.0 (from mkdocs~=1.5.3->mkdocs-material==9.5.3->-r requirements.txt (line 24))
  Using cached watchdog-4.0.0-py3-none-manylinux2014_x86_64.whl.metadata (37 kB)
Collecting pytkdocs>=0.14 (from mkdocstrings-python-legacy>=0.2.1->mkdocstrings[python-legacy]==0.24.0->-r requirements.txt (line 25))
  Using cached pytkdocs-0.16.1-py3-none-any.whl (37 kB)
INFO: pip is looking at multiple versions of pymdown-extensions to determine which version is compatible with other requirements. This could take a while.
Collecting pymdown-extensions~=10.2 (from mkdocs-material==9.5.3->-r requirements.txt (line 24))
  Using cached pymdown_extensions-10.6-py3-none-any.whl.metadata (3.0 kB)
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Collecting async-timeout>=4.0.2 (from redis!=4.0.0,!=4.0.1,>=3->django-redis==5.4.0->-r requirements.txt (line 10))
  Using cached async_timeout-4.0.3-py3-none-any.whl.metadata (4.2 kB)
Collecting markdown-it-py>=2.2.0 (from rich>=10.0.0->django-rich==1.8.0->-r requirements.txt (line 11))
  Using cached markdown_it_py-3.0.0-py3-none-any.whl.metadata (6.9 kB)
Collecting pycparser (from cffi>=1.12->cryptography>=1.4->social-auth-core==4.5.1->social-auth-core[openidconnect]==4.5.1->-r requirements.txt (line 33))
  Using cached pycparser-2.21-py2.py3-none-any.whl (118 kB)
Collecting python-dateutil>=2.8.1 (from ghp-import>=1.0->mkdocs~=1.5.3->mkdocs-material==9.5.3->-r requirements.txt (line 24))
  Using cached python_dateutil-2.8.2-py2.py3-none-any.whl (247 kB)
Collecting mdurl~=0.1 (from markdown-it-py>=2.2.0->rich>=10.0.0->django-rich==1.8.0->-r requirements.txt (line 11))
  Using cached mdurl-0.1.2-py3-none-any.whl (10.0 kB)
Using cached bleach-6.1.0-py3-none-any.whl (162 kB)
Using cached Django-4.2.8-py3-none-any.whl (8.0 MB)
Using cached django_cors_headers-4.3.1-py3-none-any.whl (12 kB)
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Using cached django_redis-5.4.0-py3-none-any.whl (31 kB)
Using cached django_rich-1.8.0-py3-none-any.whl (7.1 kB)
Using cached django_rq-2.10.1-py2.py3-none-any.whl (56 kB)
Using cached django_tables2-2.7.0-py2.py3-none-any.whl (95 kB)
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Using cached feedparser-6.0.11-py3-none-any.whl (81 kB)
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Using cached mkdocs_material-9.5.3-py3-none-any.whl (8.6 MB)
Using cached mkdocstrings-0.24.0-py3-none-any.whl (28 kB)
Using cached netaddr-0.9.0-py3-none-any.whl (2.2 MB)
Using cached Pillow-10.1.0-cp310-cp310-manylinux_2_28_x86_64.whl (3.6 MB)
Using cached psycopg-3.1.16-py3-none-any.whl (175 kB)
Using cached PyYAML-6.0.1-cp310-cp310-manylinux_2_17_x86_64.manylinux2014_x86_64.whl (705 kB)
Using cached requests-2.31.0-py3-none-any.whl (62 kB)
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Using cached social_auth_app_django-5.4.0-py3-none-any.whl (26 kB)
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Using cached tablib-3.5.0-py3-none-any.whl (45 kB)
Using cached psycopg_binary-3.1.16-cp310-cp310-manylinux_2_17_x86_64.manylinux2014_x86_64.whl (3.3 MB)
Using cached asgiref-3.7.2-py3-none-any.whl (24 kB)
Using cached Babel-2.14.0-py3-none-any.whl (11.0 MB)
Using cached certifi-2024.2.2-py3-none-any.whl (163 kB)
Using cached charset_normalizer-3.3.2-cp310-cp310-manylinux_2_17_x86_64.manylinux2014_x86_64.whl (142 kB)
Using cached click-8.1.7-py3-none-any.whl (97 kB)
Using cached cryptography-42.0.2-cp39-abi3-manylinux_2_28_x86_64.whl (4.7 MB)
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Using cached jsonschema-4.21.1-py3-none-any.whl (85 kB)
Downloading MarkupSafe-2.1.5-cp310-cp310-manylinux_2_17_x86_64.manylinux2014_x86_64.whl (25 kB)
Using cached mkdocs-1.5.3-py3-none-any.whl (3.7 MB)
Using cached mkdocs_autorefs-0.5.0-py3-none-any.whl (9.6 kB)
Using cached mkdocs_material_extensions-1.3.1-py3-none-any.whl (8.7 kB)
Using cached packaging-23.2-py3-none-any.whl (53 kB)
Using cached platformdirs-4.2.0-py3-none-any.whl (17 kB)
Using cached prometheus_client-0.19.0-py3-none-any.whl (54 kB)
Using cached pygments-2.17.2-py3-none-any.whl (1.2 MB)
Using cached PyJWT-2.8.0-py3-none-any.whl (22 kB)
Using cached pymdown_extensions-10.4-py3-none-any.whl (240 kB)
Using cached redis-5.0.1-py3-none-any.whl (250 kB)
Using cached regex-2023.12.25-cp310-cp310-manylinux_2_17_x86_64.manylinux2014_x86_64.whl (773 kB)
Using cached rich-13.7.0-py3-none-any.whl (240 kB)
Using cached rq-1.15.1-py2.py3-none-any.whl (95 kB)
Using cached typing_extensions-4.9.0-py3-none-any.whl (32 kB)
Using cached urllib3-2.2.0-py3-none-any.whl (120 kB)
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Using cached cffi-1.16.0-cp310-cp310-manylinux_2_17_x86_64.manylinux2014_x86_64.whl (443 kB)
Using cached jsonschema_specifications-2023.12.1-py3-none-any.whl (18 kB)
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Using cached pathspec-0.12.1-py3-none-any.whl (31 kB)
Using cached referencing-0.33.0-py3-none-any.whl (26 kB)
Downloading rpds_py-0.17.1-cp310-cp310-manylinux_2_17_x86_64.manylinux2014_x86_64.whl (1.2 MB)
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Using cached watchdog-4.0.0-py3-none-manylinux2014_x86_64.whl (82 kB)
Installing collected packages: webencodings, text-unidecode, sgmllib3k, pytz, paginate, netaddr, aniso8601, watchdog, urllib3, uritemplate, tzdata, typing-extensions, tablib, svgwrite, sqlparse, six, rpds-py, regex, PyYAML, pytkdocs, PyJWT, pygments, pycparser, psycopg-binary, prometheus-client, platformdirs, Pillow, pathspec, packaging, oauthlib, mkdocs-material-extensions, mergedeep, mdurl, MarkupSafe, Markdown, inflection, idna, graphql-core, feedparser, defusedxml, colorama, click, charset-normalizer, certifi, babel, attrs, async-timeout, sentry-sdk, requests, referencing, redis, pyyaml-env-tag, python3-openid, python-dateutil, pymdown-extensions, psycopg-pool, psycopg, promise, markdown-it-py, Jinja2, gunicorn, graphql-relay, django-prometheus, django-pglocks, cffi, bleach, asgiref, rq, rich, requests-oauthlib, jsonschema-specifications, graphene, ghp-import, Django, cryptography, social-auth-core, mkdocs, jsonschema, graphene-django, drf-spectacular-sidecar, djangorestframework, django-timezone-field, django-taggit, django-tables2, django-rq, django-rich, django-redis, django-js-asset, django-filter, django-debug-toolbar, django-cors-headers, social-auth-app-django, mkdocs-material, mkdocs-autorefs, drf-spectacular, django-mptt, django-graphiql-debug-toolbar, mkdocstrings, mkdocstrings-python-legacy
Successfully installed Django-4.2.8 Jinja2-3.1.2 Markdown-3.3.7 MarkupSafe-2.1.5 Pillow-10.1.0 PyJWT-2.8.0 PyYAML-6.0.1 aniso8601-9.0.1 asgiref-3.7.2 async-timeout-4.0.3 attrs-23.2.0 babel-2.14.0 bleach-6.1.0 certifi-2024.2.2 cffi-1.16.0 charset-normalizer-3.3.2 click-8.1.7 colorama-0.4.6 cryptography-42.0.2 defusedxml-0.8.0rc2 django-cors-headers-4.3.1 django-debug-toolbar-4.2.0 django-filter-23.5 django-graphiql-debug-toolbar-0.2.0 django-js-asset-2.2.0 django-mptt-0.14.0 django-pglocks-1.0.4 django-prometheus-2.3.1 django-redis-5.4.0 django-rich-1.8.0 django-rq-2.10.1 django-tables2-2.7.0 django-taggit-4.0.0 django-timezone-field-6.1.0 djangorestframework-3.14.0 drf-spectacular-0.27.0 drf-spectacular-sidecar-2023.12.1 feedparser-6.0.11 ghp-import-2.1.0 graphene-3.3 graphene-django-3.0.0 graphql-core-3.2.3 graphql-relay-3.2.0 gunicorn-21.2.0 idna-3.6 inflection-0.5.1 jsonschema-4.21.1 jsonschema-specifications-2023.12.1 markdown-it-py-3.0.0 mdurl-0.1.2 mergedeep-1.3.4 mkdocs-1.5.3 mkdocs-autorefs-0.5.0 mkdocs-material-9.5.3 mkdocs-material-extensions-1.3.1 mkdocstrings-0.24.0 mkdocstrings-python-legacy-0.2.3 netaddr-0.9.0 oauthlib-3.2.2 packaging-23.2 paginate-0.5.6 pathspec-0.12.1 platformdirs-4.2.0 prometheus-client-0.19.0 promise-2.3 psycopg-3.1.16 psycopg-binary-3.1.16 psycopg-pool-3.2.1 pycparser-2.21 pygments-2.17.2 pymdown-extensions-10.4 python-dateutil-2.8.2 python3-openid-3.2.0 pytkdocs-0.16.1 pytz-2024.1 pyyaml-env-tag-0.1 redis-5.0.1 referencing-0.33.0 regex-2023.12.25 requests-2.31.0 requests-oauthlib-1.3.1 rich-13.7.0 rpds-py-0.17.1 rq-1.15.1 sentry-sdk-1.39.1 sgmllib3k-1.0.0 six-1.16.0 social-auth-app-django-5.4.0 social-auth-core-4.5.1 sqlparse-0.4.4 svgwrite-1.4.3 tablib-3.5.0 text-unidecode-1.3 typing-extensions-4.9.0 tzdata-2023.3 uritemplate-4.1.1 urllib3-2.2.0 watchdog-4.0.0 webencodings-0.5.1
Installing local dependencies (pip install -r local_requirements.txt)...
Collecting django-auth-ldap (from -r local_requirements.txt (line 1))
  Using cached django_auth_ldap-4.6.0-py3-none-any.whl.metadata (7.2 kB)
Collecting nextbox-ui-plugin (from -r local_requirements.txt (line 2))
  Using cached nextbox_ui_plugin-0.13.0-py3-none-any.whl
Collecting netbox-ipcalculator (from -r local_requirements.txt (line 3))
  Using cached netbox_ipcalculator-1.1-py3-none-any.whl (7.2 kB)
Collecting netbox-topology-views (from -r local_requirements.txt (line 4))
  Downloading netbox_topology_views-3.9.0-py3-none-any.whl.metadata (12 kB)
Collecting netbox-plugin-dns (from -r local_requirements.txt (line 5))
  Downloading netbox_plugin_dns-0.22.1-py3-none-any.whl.metadata (3.8 kB)
Requirement already satisfied: Django>=3.2 in ./venv/lib/python3.10/site-packages (from django-auth-ldap->-r local_requirements.txt (line 1)) (4.2.8)
Collecting python-ldap>=3.1 (from django-auth-ldap->-r local_requirements.txt (line 1))
  Using cached python_ldap-3.4.4-cp310-cp310-linux_x86_64.whl
Collecting dnspython<3.0.0,>=2.2.1 (from netbox-plugin-dns->-r local_requirements.txt (line 5))
  Downloading dnspython-2.5.0-py3-none-any.whl.metadata (5.8 kB)
Requirement already satisfied: asgiref<4,>=3.6.0 in ./venv/lib/python3.10/site-packages (from Django>=3.2->django-auth-ldap->-r local_requirements.txt (line 1)) (3.7.2)
Requirement already satisfied: sqlparse>=0.3.1 in ./venv/lib/python3.10/site-packages (from Django>=3.2->django-auth-ldap->-r local_requirements.txt (line 1)) (0.4.4)
Collecting pyasn1>=0.3.7 (from python-ldap>=3.1->django-auth-ldap->-r local_requirements.txt (line 1))
  Using cached pyasn1-0.5.1-py2.py3-none-any.whl.metadata (8.6 kB)
Collecting pyasn1-modules>=0.1.5 (from python-ldap>=3.1->django-auth-ldap->-r local_requirements.txt (line 1))
  Using cached pyasn1_modules-0.3.0-py2.py3-none-any.whl (181 kB)
Requirement already satisfied: typing-extensions>=4 in ./venv/lib/python3.10/site-packages (from asgiref<4,>=3.6.0->Django>=3.2->django-auth-ldap->-r local_requirements.txt (line 1)) (4.9.0)
Using cached django_auth_ldap-4.6.0-py3-none-any.whl (20 kB)
Downloading netbox_topology_views-3.9.0-py3-none-any.whl (270 kB)
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Downloading netbox_plugin_dns-0.22.1-py3-none-any.whl (88 kB)
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Downloading dnspython-2.5.0-py3-none-any.whl (305 kB)
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Using cached pyasn1-0.5.1-py2.py3-none-any.whl (84 kB)
Installing collected packages: nextbox-ui-plugin, netbox-topology-views, netbox-ipcalculator, pyasn1, dnspython, pyasn1-modules, netbox-plugin-dns, python-ldap, django-auth-ldap
Successfully installed django-auth-ldap-4.6.0 dnspython-2.5.0 netbox-ipcalculator-1.1 netbox-plugin-dns-0.22.1 netbox-topology-views-3.9.0 nextbox-ui-plugin-0.13.0 pyasn1-0.5.1 pyasn1-modules-0.3.0 python-ldap-3.4.4
Applying database migrations (python3 netbox/manage.py migrate)...
Traceback (most recent call last):
  File "/opt/netbox-3.6.9/netbox/manage.py", line 10, in <module>
    execute_from_command_line(sys.argv)
  File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/django/core/management/__init__.py", line 442, in execute_from_command_line
    utility.execute()
  File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/django/core/management/__init__.py", line 416, in execute
    django.setup()
  File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/django/__init__.py", line 24, in setup
    apps.populate(settings.INSTALLED_APPS)
  File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/django/apps/registry.py", line 116, in populate
    app_config.import_models()
  File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/django/apps/config.py", line 269, in import_models
    self.models_module = import_module(models_module_name)
  File "/usr/lib/python3.10/importlib/__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "<frozen importlib._bootstrap>", line 1050, in _gcd_import
  File "<frozen importlib._bootstrap>", line 1027, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1006, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 688, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 883, in exec_module
  File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
  File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/netbox_topology_views/models.py", line 13, in <module>
    from netbox.models.features import (
**ImportError: cannot import name 'EventRulesMixin' from 'netbox.models.features' (/opt/netbox-3.6.9/netbox/netbox/models/features.py)**

Then in the journactl -eu netbox :

root@MGTVLDCIMNA01:~# journalctl -eu netbox
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3069]: ImportError: cannot import name 'EventRulesMixin' from 'netbox.models.features' (/opt/netbox/netbox/netbox/>
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3069]: [2024-02-12 21:29:21 +0100] [3069] [INFO] Worker exiting (pid: 3069)
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]: [2024-02-12 21:29:21 +0100] [3066] [ERROR] Worker (pid:3069) exited with code 3
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]: Traceback (most recent call last):
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:   File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/gunicorn/arbiter.py", line 209, in run
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:     self.sleep()
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:   File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/gunicorn/arbiter.py", line 360, in sleep
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:     ready = select.select([self.PIPE[0]], [], [], 1.0)
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:   File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/gunicorn/arbiter.py", line 242, in handle_chld
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:     self.reap_workers()
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:   File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/gunicorn/arbiter.py", line 530, in reap_workers
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:     raise HaltServer(reason, self.WORKER_BOOT_ERROR)
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]: gunicorn.errors.HaltServer: <HaltServer 'Worker failed to boot.' 3>
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]: During handling of the above exception, another exception occurred:
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]: Traceback (most recent call last):
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:   File "/opt/netbox/venv/bin/gunicorn", line 8, in <module>
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:     sys.exit(run())
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:   File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/gunicorn/app/wsgiapp.py", line 67, in run
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:     WSGIApplication("%(prog)s [OPTIONS] [APP_MODULE]").run()
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:   File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/gunicorn/app/base.py", line 236, in run
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:     super().run()
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:   File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/gunicorn/app/base.py", line 72, in run
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:     Arbiter(self).run()
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:   File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/gunicorn/arbiter.py", line 229, in run
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:     self.halt(reason=inst.reason, exit_status=inst.exit_status)
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:   File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/gunicorn/arbiter.py", line 342, in halt
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:     self.stop()
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:   File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/gunicorn/arbiter.py", line 396, in stop
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:     time.sleep(0.1)
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:   File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/gunicorn/arbiter.py", line 242, in handle_chld
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:     self.reap_workers()
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:   File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/gunicorn/arbiter.py", line 530, in reap_workers
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]:     raise HaltServer(reason, self.WORKER_BOOT_ERROR)
Feb 12 21:29:21 MGTVLDCIMNA01 gunicorn[3066]: gunicorn.errors.HaltServer: <HaltServer 'Worker failed to boot.' 3>
Feb 12 21:29:21 MGTVLDCIMNA01 systemd[1]: netbox.service: Main process exited, code=exited, status=1/FAILURE
Feb 12 21:29:21 MGTVLDCIMNA01 systemd[1]: netbox.service: Failed with result 'exit-code'.
Feb 12 21:29:21 MGTVLDCIMNA01 systemd[1]: netbox.service: Consumed 4.050s CPU time.

And then in the journalctl netbox-rq :

root@MGTVLDCIMNA01:~# journalctl -eu netbox-rq
Feb 12 21:32:00 MGTVLDCIMNA01 python3[3170]:   File "/opt/netbox/venv/lib/python3.10/site-packages/netbox_topology_views/models.py", line 13, in <module>
Feb 12 21:32:00 MGTVLDCIMNA01 python3[3170]:     from netbox.models.features import (
Feb 12 21:32:00 MGTVLDCIMNA01 python3[3170]: ImportError: cannot import name 'EventRulesMixin' from 'netbox.models.features' (/opt/netbox-3.6.9/netbox/ne>
Feb 12 21:32:00 MGTVLDCIMNA01 systemd[1]: netbox-rq.service: Main process exited, code=exited, status=1/FAILURE
Feb 12 21:32:00 MGTVLDCIMNA01 systemd[1]: netbox-rq.service: Failed with result 'exit-code'.
Feb 12 21:32:00 MGTVLDCIMNA01 systemd[1]: netbox-rq.service: Consumed 1.313s CPU time.
Feb 12 21:32:30 MGTVLDCIMNA01 systemd[1]: netbox-rq.service: Scheduled restart job, restart counter is at 12.
Feb 12 21:32:30 MGTVLDCIMNA01 systemd[1]: Stopped NetBox Request Queue Worker.
Feb 12 21:32:30 MGTVLDCIMNA01 systemd[1]: netbox-rq.service: Consumed 1.313s CPU time.
Feb 12 21:32:30 MGTVLDCIMNA01 systemd[1]: Started NetBox Request Queue Worker.
Feb 12 21:32:31 MGTVLDCIMNA01 python3[3192]: Traceback (most recent call last):
Feb 12 21:32:31 MGTVLDCIMNA01 python3[3192]:   File "/opt/netbox/netbox/manage.py", line 10, in <module>
Feb 12 21:32:31 MGTVLDCIMNA01 python3[3192]:     execute_from_command_line(sys.argv)
Feb 12 21:32:31 MGTVLDCIMNA01 python3[3192]:   File "/opt/netbox/venv/lib/python3.10/site-packages/django/core/management/__init__.py", line 442, in exec>
Feb 12 21:32:31 MGTVLDCIMNA01 python3[3192]:     utility.execute()
Feb 12 21:32:31 MGTVLDCIMNA01 python3[3192]:   File "/opt/netbox/venv/lib/python3.10/site-packages/django/core/management/__init__.py", line 416, in exec>
Feb 12 21:32:31 MGTVLDCIMNA01 python3[3192]:     django.setup()
Feb 12 21:32:31 MGTVLDCIMNA01 python3[3192]:   File "/opt/netbox/venv/lib/python3.10/site-packages/django/__init__.py", line 24, in setup
Feb 12 21:32:31 MGTVLDCIMNA01 python3[3192]:     apps.populate(settings.INSTALLED_APPS)
Feb 12 21:32:31 MGTVLDCIMNA01 python3[3192]:   File "/opt/netbox/venv/lib/python3.10/site-packages/django/apps/registry.py", line 116, in populate
Feb 12 21:32:31 MGTVLDCIMNA01 python3[3192]:     app_config.import_models()
Feb 12 21:32:31 MGTVLDCIMNA01 python3[3192]:   File "/opt/netbox/venv/lib/python3.10/site-packages/django/apps/config.py", line 269, in import_models
Feb 12 21:32:31 MGTVLDCIMNA01 python3[3192]:     self.models_module = import_module(models_module_name)
Feb 12 21:32:31 MGTVLDCIMNA01 python3[3192]:   File "/usr/lib/python3.10/importlib/__init__.py", line 126, in import_module
Feb 12 21:32:31 MGTVLDCIMNA01 python3[3192]:     return _bootstrap._gcd_import(name[level:], package, level)
Feb 12 21:32:31 MGTVLDCIMNA01 python3[3192]:   File "<frozen importlib._bootstrap>", line 1050, in _gcd_import
Feb 12 21:32:31 MGTVLDCIMNA01 python3[3192]:   File "<frozen importlib._bootstrap>", line 1027, in _find_and_load
Feb 12 21:32:32 MGTVLDCIMNA01 python3[3192]:   File "<frozen importlib._bootstrap>", line 1006, in _find_and_load_unlocked
Feb 12 21:32:32 MGTVLDCIMNA01 python3[3192]:   File "<frozen importlib._bootstrap>", line 688, in _load_unlocked
Feb 12 21:32:32 MGTVLDCIMNA01 python3[3192]:   File "<frozen importlib._bootstrap_external>", line 883, in exec_module
Feb 12 21:32:32 MGTVLDCIMNA01 python3[3192]:   File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
Feb 12 21:32:32 MGTVLDCIMNA01 python3[3192]:   File "/opt/netbox/venv/lib/python3.10/site-packages/netbox_topology_views/models.py", line 13, in <module>
Feb 12 21:32:32 MGTVLDCIMNA01 python3[3192]:     from netbox.models.features import (
Feb 12 21:32:32 MGTVLDCIMNA01 python3[3192]: ImportError: cannot import name 'EventRulesMixin' from 'netbox.models.features' (/opt/netbox-3.6.9/netbox/ne>
Feb 12 21:32:32 MGTVLDCIMNA01 systemd[1]: netbox-rq.service: Main process exited, code=exited, status=1/FAILURE
Feb 12 21:32:32 MGTVLDCIMNA01 systemd[1]: netbox-rq.service: Failed with result 'exit-code'.
Feb 12 21:32:32 MGTVLDCIMNA01 systemd[1]: netbox-rq.service: Consumed 1.364s CPU time.

And finally for this command "apt update && apt upgrade" :

root@MGTVLDCIMNA01:~# apt update && apt upgrade
Hit:1 http://fr.archive.ubuntu.com/ubuntu jammy InRelease
Get:2 http://fr.archive.ubuntu.com/ubuntu jammy-updates InRelease [119 kB]
Hit:3 http://fr.archive.ubuntu.com/ubuntu jammy-backports InRelease
Get:4 http://fr.archive.ubuntu.com/ubuntu jammy-security InRelease [110 kB]
Get:5 http://fr.archive.ubuntu.com/ubuntu jammy-updates/main amd64 Packages [1,371 kB]
Get:6 http://fr.archive.ubuntu.com/ubuntu jammy-updates/main Translation-en [273 kB]
Get:7 http://fr.archive.ubuntu.com/ubuntu jammy-updates/universe amd64 Packages [1,046 kB]
Get:8 http://fr.archive.ubuntu.com/ubuntu jammy-updates/universe Translation-en [236 kB]
Get:9 http://fr.archive.ubuntu.com/ubuntu jammy-security/main amd64 Packages [1,152 kB]
Get:10 http://fr.archive.ubuntu.com/ubuntu jammy-security/main Translation-en [212 kB]
Get:11 http://fr.archive.ubuntu.com/ubuntu jammy-security/restricted amd64 Packages [1,387 kB]
Get:12 http://fr.archive.ubuntu.com/ubuntu jammy-security/restricted Translation-en [228 kB]
Get:13 http://fr.archive.ubuntu.com/ubuntu jammy-security/universe amd64 Packages [839 kB]
Hit:14 https://ppa.launchpadcontent.net/redislabs/redis/ubuntu jammy InRelease
Fetched 6,973 kB in 4s (1,683 kB/s)
Traceback (most recent call last):
  File "/usr/lib/cnf-update-db", line 3, in <module>
    import apt_pkg
ModuleNotFoundError: No module named 'apt_pkg'
Reading package lists... Done
E: Problem executing scripts APT::Update::Post-Invoke-Success 'if /usr/bin/test -w /var/lib/command-not-found/ -a -e /usr/lib/cnf-update-db; then /usr/lib/cnf-update-db > /dev/null; fi'
E: Sub-process returned an error code

Thanks a lot,

Max.

[mroupie34]

I got an new error about that in the journactl netbox and netbox-rq

root@MGTVLDCIMNA01:/opt# journalctl -eu netbox
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:     return _bootstrap._gcd_import(name[level:], package, level)
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "<frozen importlib._bootstrap>", line 1050, in _gcd_import
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "<frozen importlib._bootstrap>", line 1027, in _find_and_load
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "<frozen importlib._bootstrap>", line 1006, in _find_and_load_unlocked
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "<frozen importlib._bootstrap>", line 688, in _load_unlocked
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "<frozen importlib._bootstrap_external>", line 883, in exec_module
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "/opt/netbox/netbox/netbox/wsgi.py", line 7, in <module>
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:     application = get_wsgi_application()
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/django/core/wsgi.py", line 12, in get_wsgi_app>
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:     django.setup(set_prefix=False)
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/django/__init__.py", line 24, in setup
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:     apps.populate(settings.INSTALLED_APPS)
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/django/apps/registry.py", line 116, in populate
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:     app_config.import_models()
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/django/apps/config.py", line 269, in import_mo>
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:     self.models_module = import_module(models_module_name)
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "/usr/lib/python3.10/importlib/__init__.py", line 126, in import_module
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:     return _bootstrap._gcd_import(name[level:], package, level)
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "<frozen importlib._bootstrap>", line 1050, in _gcd_import
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "<frozen importlib._bootstrap>", line 1027, in _find_and_load
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "<frozen importlib._bootstrap>", line 1006, in _find_and_load_unlocked
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "<frozen importlib._bootstrap>", line 688, in _load_unlocked
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "<frozen importlib._bootstrap_external>", line 883, in exec_module
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:   File "/opt/netbox-3.6.9/venv/lib/python3.10/site-packages/netbox_topology_views/models.py", line 13, in >
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]:     from netbox.models.features import (
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]: ImportError: cannot import name 'EventRulesMixin' from 'netbox.models.features' (/opt/netbox/netbox/netbox>
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40967]: [2024-02-12 22:09:30 +0100] [40967] [INFO] Worker exiting (pid: 40967)
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40965]: [2024-02-12 22:09:30 +0100] [40965] [ERROR] Worker (pid:40966) exited with code 3
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40965]: [2024-02-12 22:09:30 +0100] [40965] [ERROR] Worker (pid:40967) was sent SIGTERM!
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40965]: [2024-02-12 22:09:30 +0100] [40965] [ERROR] Worker (pid:40968) was sent SIGTERM!
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40965]: [2024-02-12 22:09:30 +0100] [40965] [ERROR] Shutting down: Master
Feb 12 22:09:30 MGTVLDCIMNA01 gunicorn[40965]: [2024-02-12 22:09:30 +0100] [40965] [ERROR] Reason: Worker failed to boot.
Feb 12 22:09:30 MGTVLDCIMNA01 systemd[1]: netbox.service: Main process exited, code=exited, status=3/NOTIMPLEMENTED
Feb 12 22:09:30 MGTVLDCIMNA01 systemd[1]: netbox.service: Failed with result 'exit-code'.
Feb 12 22:09:30 MGTVLDCIMNA01 systemd[1]: netbox.service: Consumed 3.558s CPU time.

Thanks a lot,

Max.

[mroupie34]

Thanks everyone,
Thanks @candlerb and @markkuleinio for your help

I did it ! I don't know how... but it's working now !

I'll look at my order history and share it with you!
6 hours debugging... today. It's 10 p.m.... I'm tired.

Thanks a lot for your help and time !

Max.