Skip to content

Document activity mails are not working anymore #1839

@mpgerstl

Description

@mpgerstl

How to use GitHub

  • Please use the 👍 reaction to show that you are affected by the same issue.
  • Please don't comment if you have no relevant information to add. It's just extra noise for everyone subscribed to this issue.
  • Subscribe to receive notifications on status change and new comments.

Steps to reproduce

  1. Create a shared folder
  2. Mark all checkboxes for mail notification for Activities in the Notification settings and choose send mail as soon as possible
  3. Add document with different user account

Expected behaviour

When a file is uploaded, created or deleted a mail should be sent to notify users. The problem seems to exist since I updated to Nextcloud 30.

I have marked all checkboxes for mail in the Notification settings for the user and set send mail as soon as possible, but no notification mails are sent. Email settings are correct, as send_testmail is working fine as well as mails are sent to new created users. When a user is added to a new group, the notification mail is also working. It seems the problem is only related to document activities.

Actual behaviour

Mail for document activities are not sent

Server configuration

Web server: Apache 2.4.62 on Debian

Database: MariaDB 10.11.6

PHP version: 8.2

Nextcloud version: 30.0.1 and 30.0.2

List of activated apps
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
  • activity: 3.0.0
  • admin_audit: 1.20.0
  • bruteforcesettings: 3.0.0
  • checksum: 1.2.5
  • cloud_federation_api: 1.13.0
  • contactsinteraction: 1.11.0
  • dav: 1.31.1
  • federatedfilesharing: 1.20.0
  • federation: 1.20.0
  • files: 2.2.0
  • files_antivirus: 5.6.0
  • files_downloadactivity: 1.17.0
  • files_downloadlimit: 3.0.0
  • files_reminders: 1.3.0
  • files_sharing: 1.22.0
  • files_trashbin: 1.20.1
  • logreader: 3.0.0
  • lookup_server_connector: 1.18.0
  • nextcloud_announcements: 2.0.0
  • oauth2: 1.18.1
  • password_policy: 2.0.0
  • privacy: 2.0.0
  • provisioning_api: 1.20.0
  • related_resources: 1.5.0
  • serverinfo: 2.0.0
  • settings: 1.13.0
  • theming: 2.5.0
  • twofactor_backupcodes: 1.19.0
  • updatenotification: 1.20.0
  • user_ldap: 1.21.0
  • viewer: 3.0.0
  • workflowengine: 2.12.0
Nextcloud configuration
{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "trashbin_retention_obligation": "auto, 2",
        "overwrite.cli.url": "https:\/\/cloud.example.com\/",
        "dbtype": "mysql",
        "version": "30.0.2.2",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "ldapIgnoreNamingRules": false,
        "ldapProviderFactory": "\\OCA\\User_LDAP\\LDAPProviderFactory",
        "mail_smtpmode": "sendmail",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "25",
        "enable_previews": true,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "maintenance": false,
        "theme": "",
        "loglevel": 0,
        "log_type": "file",
        "logfile": "\/var\/log\/nextcloud\/nextcloud.log",
        "logdateformat": "F d, Y H:i:s",
        "updater.release.channel": "stable",
        "default_language": "de_DE",
        "default_locale": "de",
        "knowledgebaseenabled": false,
        "skeletondirectory": "",
        "appstoreenabled": true,
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "encryption.legacy_format_support": false,
        "encryption.key_storage_migrated": false,
        "activity_use_cached_mountpoints": false,
        "default_phone_region": "AT",
        "maintenance_window_start": 1,
        "mail_sendmailmode": "smtp",
        "app_install_overwrite": [
            "files_downloadactivity"
        ],
        "filelocking.enabled": false
    }
}

Browser

Browser name: Firefox

Browser version: 128.2.0esr

Operating system: Mac

Browser log

Metadata

Metadata

Assignees

No one assigned

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions