Closed
Description
⚠️ Before submitting, please verify the following: ⚠️
- This is a bug, not a question or a configuration issue.
- This issue is not already reported on Github (I've searched it).
- Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
- I agree to follow Nextcloud's Code of Conduct
Bug description
When using group folders on a windows 11 client, I am unable to open any file after having successfully opened around 6 or 7 files and the NC Deskto Client gets stuck at the "sync" status
I get an error from windows 10 - 0x800701AA - the cloud operaçtion was not completed before the time-out period expired.
The same error does not happen on a windows 10 client.
DebugArchive:
DebugArchive.zip
Here is a screenshot
Steps to reproduce
Scenario:
Group folders app installed at the latest version
- One base group folder
- Directory structure having special characters (ã á ç, etc...)
- Files within these folders also using special characters
Expected behavior
files should be synced without problems
Which files are affected by this bug
any file
Operating system
Windows
Which version of the operating system you are running.
Windows 11
Package
Appimage
Nextcloud Server version
25.0.3
Nextcloud Desktop Client version
3.8.1
Is this bug present after an update or on a fresh install?
Fresh desktop client install
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
Are you using an external user-backend?
- Default internal user-backend
- LDAP/ Active Directory
- SSO - SAML
- Other
Nextcloud Server logs
No response
Additional info
No response