[Bug]: Nextcloud desktop client not working with Mac OS Sequoia (Beta 6)

[jabo59]

⚠️ Before submitting, please verify the following: ⚠️

• This is a bug, not a question or a configuration issue.
• This issue is not already reported on Github (I've searched it).
• Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
• I agree to follow Nextcloud's Code of Conduct

Bug description

I'm currently running two instances of Nextcloud 29.0.4. I was running the latest Nextcloud desktop release on Mac OS Sonoma. Last week I switched to Mac OS Sequoia developer beta 5. Yesterday I upgraded to developer beta 6.

Nextcloud client is not syncing anymore. I'm missing the icon in the menu bar on top. I did a complete reinstall. Installation runs smooth but the sync icon still not appears. So ,nothing is synced. Behavior in independent of VF- or Non-VF-version. Are you aware of this?

Steps to reproduce

1. Remove installed desktop client completely
2. Install the latest version of the client
3. Grant accèss to the Nextcloud instance
4. Sync screen shortly appears and disappears
5. No sync is happening
   ...

Expected behavior

Should work as with Mac OS Sonoma (previous release of Mac OS).

Which files are affected by this bug

all files

Operating system

Mac OS

Which version of the operating system you are running.

Sequoia Developer Beta 6

Package

Other

Nextcloud Server version

29.0.4

Nextcloud Desktop Client version

3.13.2 (VFS and non VFS)

Is this bug present after an update or on a fresh install?

Fresh desktop client install

Are you using the Nextcloud Server Encryption module?

Encryption is Enabled

Are you using an external user-backend?

• Default internal user-backend
• LDAP/ Active Directory
• SSO - SAML
• Other

Nextcloud Server logs

No response

Additional info

No response

[jabo59]

Everything looks good now. And the icon in the menu bar on top is also there. So the current situation is not stable. Sometimes it's working, sometimes it's not.

[jabo59]

I have new infos regarding this issue. I tried several things. Currently I have a situation where VFS is working. But it's a little bit curious. Let's assume I have two Nextcloud instances: cloud.example1.com and cloud.example2.com. During initial installation of Nextcloud Desktop Client, it connects successfully with cloud.example1.com and I can grant access rights. Coming back to the installation screen, I have to decide about the folder (default ist "nextcloud") and if I want to fully sync all data or pick only dedicated folders. I'm missing the option to use only vfs here. Anyway. When I pick one folder to sync, the sync starts, the icon appears and I can open settings. In folder synchronization I can switch to VFS. After connecting to cloud.example2.com I see four directories in Finder:

Under Favories:

1. Nextcloud_AB (AB stands for the cloud name)
2. Nextcloud CD (dito)
   When I open these directories I see only the folders which I tagged for permanent sync

Under Location (Orte):

1. Nextcloud - <mail address of user in Nextcloud cloud.example.com)
2. Nextcloud - <mail address of user in Nextcloud cloud.example2.com)
   When I open one of those folders I see all (VFS) folders.

Here I have some questions:

1. What happens when the connected user has the same credentials (esp. the mail address)?
2. Why the two folders under Favorites?
3. Why can't I choose VFS on the syncing screen of the installation process, which means "use only VFS" without permanent synching.

Hope that helps for further research.

[andreas-1107]

I have the same issue, now with 15.2 Sequoia. It looks as if it's syncing, but it's not syncing. I have tried the newest Nextcloud version for Mac OS (3.15.3) and also tried with the older VFS version recommended here: https://help.nextcloud.com/t/desktop-app-not-starting-on-mac-after-update-to-sequoia/213103

Same result for both. I also tried both apps on 15.1 Sequioa, and tried the update to 15.2 in case it would solve it (it didn't).

Does anyone have any recommendations for how to resolve this? I've had this issue at least since Nextcloud 3.15.1, and both updates did not resolve this. Thanks!

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