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Description
⚠️ Before submitting, please verify the following: ⚠️
- This is a bug, not a question or a configuration issue.
- This issue is not already reported on Github (I've searched it).
- Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
- I agree to follow Nextcloud's Code of Conduct
Bug description
I use NextCloud client on Ubuntu 24.04. The destination folder is not on the main disk. The disk is in automount mode on Linux. NextCloud starts before the disk is mounted and files can't be sync.
I my case, the same problem appears if the folder is a simlink pointing to the secondary disk.
Steps to reproduce
- Install a secondary HDD on Ubuntu 24.04
- Install NextCloud with the imageapp
- Configure destination folder in the secondary disk (/mnt/user/data/nextcloud/ for example)
Expected behavior
NextCloud client should sync files
Which files are affected by this bug
All
Operating system
Linux
Which version of the operating system you are running.
Ubuntu 24.04
Package
Official Linux AppImage
Nextcloud Server version
?
Nextcloud Desktop Client version
3.16.4
Is this bug present after an update or on a fresh install?
Fresh desktop client install
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
Are you using an external user-backend?
- Default internal user-backend
- LDAP/ Active Directory
- SSO - SAML
- Other
Nextcloud logs
2025-05-07 18:12:40:042 [ info nextcloud.sync.credentials.webflow /home/user/src/gui/creds/webflowcredentials.cpp:117 ]: Get QNAM
2025-05-07 18:12:40:053 [ info nextcloud.gui.account.manager /home/user/src/gui/accountmanager.cpp:548 ]: Restored: 0 unknown certs.
2025-05-07 18:12:40:095 [ info nextcloud.gui.folder.manager /home/user/src/gui/folderman.cpp:195 ]: Setup folders from settings file
2025-05-07 18:12:40:095 [ info nextcloud.gui.folder.manager /home/user/src/gui/folderman.cpp:394 ]: FolderDefinition::maxSettingsVersion: 13
2025-05-07 18:12:40:096 [ info nextcloud.gui.folder.manager /home/user/src/gui/folderman.cpp:394 ]: FolderDefinition::maxSettingsVersion: 13
2025-05-07 18:12:40:096 [ info nextcloud.gui.folder.manager /home/user/src/gui/folderman.cpp:394 ]: FolderDefinition::maxSettingsVersion: 13
2025-05-07 18:12:40:100 [ warning nextcloud.sync.database /home/user/src/common/syncjournaldb.cpp:148 ]: Could not find a writable database path "/media/user/DATA/uabox/.sync_4fd9fb8765fe.db" "No such file or directory"
2025-05-07 18:12:40:105 [ warning nextcloud.gui.folder /home/user/src/gui/folder.cpp:186 ]: Broken symlink: "/media/user/DATA/uabox/"
2025-05-07 18:12:40:113 [ info nextcloud.sync.configfile /home/user/src/libsync/configfile.cpp:1277 ]: User defined ignore list does not exist: "/home/user/.config/Nextcloud/sync-exclude.lst"
2025-05-07 18:12:40:113 [ info nextcloud.sync.configfile /home/user/src/libsync/configfile.cpp:1288 ]: Adding system ignore list to csync: "/etc/Nextcloud/sync-exclude.lst"
2025-05-07 18:12:40:113 [ info nextcloud.gui.folder.manager /home/user/src/gui/folderman.cpp:1291 ]: Adding folder to Folder Map OCC::Folder(0x5c833adddef0) "1"
2025-05-07 18:12:40:113 [ info nextcloud.gui.folder.manager /home/user/src/gui/folderman.cpp:722 ]: Schedule folder "1" to sync!
2025-05-07 18:12:40:113 [ info nextcloud.gui.folder.manager /home/user/src/gui/folderman.cpp:735 ]: Folder is not ready to sync, not scheduled!
2025-05-07 18:12:40:113 [ warning nextcloud.gui.application /home/user/src/gui/application.cpp:505 ]: Migration result AccountManager::AccountsRestoreResult: OCC::AccountManager::AccountsRestoreSuccess
2025-05-07 18:12:40:114 [ warning nextcloud.gui.application /home/user/src/gui/application.cpp:506 ]: Folders migrated: 1
2025-05-07 18:12:40:114 [ warning nextcloud.gui.application /home/user/src/gui/application.cpp:507 ]: No accounts were migrated, prompting user to set up accounts and folders from scratch.Additional info
If the bug can't be solved, it would be great if the client could retry at regular intervals
Roan-V
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bugneeds infoUser feedback is required. Will be closed if not responded.User feedback is required. Will be closed if not responded.stale