Slow opening emails

[SandvichUwU]

Steps to reproduce

1. Click on an email
2. It takes over a second to load the email

Expected behavior

It should load it fast, like all other clients i've used with Purelymail

Actual behavior

It load the emails really slowly.

Mail app version

5.4.0

Nextcloud version

31.0.8

Mailserver or service

Purelymail

Operating system

Ubuntu Server 24.04

PHP engine version

PHP 8.3

Nextcloud memory caching

No response

Web server

Apache (supported)

Database

MySQL

Additional info

No response

[ChristophWurst]

Thanks for the report!

This is possibly a duplicate of #10384. Could you please check your DNS?

[SandvichUwU]

I use the Nextcloud snap on Ubuntu Server with default network config. It's running on a HyperV host under Windows Server.

[ChristophWurst]

Thanks for the information. Have you checked if DNS operations could be the bottleneck?

[SandvichUwU]

DNS shouldn't be an issue. No other services using the DNS server has speed issues.

[ChristophWurst]

Thank you for your feedback

[ChristophWurst]

I think the best way to "x-ray" the slowness is to create an xdebug profile: https://xdebug.org/docs/profiler. Is that something you could do? It would show us precisely where time is spent.

[SandvichUwU]

How would that be done with the Nextcloud Snap? I'm not very good with snaps, but aren't they read only?

[ChristophWurst]

Is it not possible to change PHP configuration of a snap?

[SandvichUwU]

I don't think it is in this case, since PHP is part of the snap, tho i could be wrong.

[ChristophWurst]

nextcloud/server#55265 could help