Talk Recording not starting on aarch64

[j0schi]

Steps to reproduce

1. Click on Talk
2. Start a call
3. Click the menu and select start recording

Expected behavior

Recording should start

Actual behavior

Recording doesnt start -> Error Message

Host OS

Ubuntu 22.04

Nextcloud AIO version

Latest

Current channel

Stable

Other valuable info

It seems that the talk recording is not working on arm64 server -> Unsupported platform/architecture If not fixable there should be a message while installing like when trying to activating clamav on arm64 mashines. Server has sufficient ram and cpu cores (16gb/10vCores)

• Serving Flask app 'nextcloud.talk.recording.Server'
• Debug mode: off
  ERROR:nextcloud.talk.recording.Server:Failed to start recording: https://example.com/ p6o675t7
  Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/selenium/webdriver/common/driver_finder.py", line 38, in get_path
  path = SeleniumManager().driver_location(options) if path is None else path
  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/selenium/webdriver/common/selenium_manager.py", line 89, in driver_location
  args = [str(self.get_binary()), "--browser", browser]
  ^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/selenium/webdriver/common/selenium_manager.py", line 63, in get_binary
  raise WebDriverException(f"Unsupported platform/architecture combination: {sys.platform}/{arch}")
  selenium.common.exceptions.WebDriverException: Message: Unsupported platform/architecture combination: linux/aarch64

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "/usr/local/lib/python3.12/site-packages/nextcloud/talk/recording/Server.py", line 170, in _startRecordingService
service.start(actorType, actorId)
File "/usr/local/lib/python3.12/site-packages/nextcloud/talk/recording/Service.py", line 208, in start
self._participant = Participant(browser, self.backend, width, height, env, self._logger)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/nextcloud/talk/recording/Participant.py", line 483, in init
self.seleniumHelper.startFirefox(width, height, env)
File "/usr/local/lib/python3.12/site-packages/nextcloud/talk/recording/Participant.py", line 299, in startFirefox
self.driver = FirefoxDriver(
^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/selenium/webdriver/firefox/webdriver.py", line 59, in init
self.service.path = DriverFinder.get_path(self.service, options)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/selenium/webdriver/common/driver_finder.py", line 41, in get_path
raise NoSuchDriverException(msg) from err
selenium.common.exceptions.NoSuchDriverException: Message: Unable to obtain driver for firefox using Selenium Manager.; For documentation on this error, please visit: https://www.selenium.dev/documentation/webdriver/troubleshooting/errors/driver_location

Kind regards
Patrick

[nickvergessen]

While the title says arm64, that does not seem to be what the system detected:

Unsupported platform/architecture combination: linux/aarch64

[j0schi]

hmm good point, according to the provider its an Ampere Altra Max CPU - every thing else is running just fine :) if i can help somehow with more infos let me know! And in a hurry i clicked close instead of comment, sorry for that, its not solved!

[Ayush786113]

Same problem here. Any solution yet?

[al18po05]

Same problem on my side

[cb0s]

While the title says arm64, that does not seem to be what the system detected:

Unsupported platform/architecture combination: linux/aarch64

They are actually the same architecture. See more details here.