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4 | 4 | - [I have experienced an error](https://github.com/stefan-niedermann/nextcloud-notes/blob/master/FAQ.md#i-have-experienced-an-error)
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5 | 5 | - [`NextcloudApiNotRespondingException`](https://github.com/stefan-niedermann/nextcloud-notes/blob/master/FAQ.md#nextcloudapinotrespondingexception)
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6 | 6 | - [`UnknownErrorException: Read timed out`](https://github.com/stefan-niedermann/nextcloud-notes/blob/master/FAQ.md#unknownerrorexception-read-timed-out)
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| 7 | + - [`NextcloudHttpRequestFailedException`](https://github.com/stefan-niedermann/nextcloud-notes/blob/master/FAQ.md#nextcloudhttprequestfailedexception) |
7 | 8 | - [`IllegalStateException: Duplicate key`](https://github.com/stefan-niedermann/nextcloud-notes/blob/master/FAQ.md#illegalstateexception-duplicate-key)
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8 | 9 | - [`NextcloudFilesAppAccountNotFoundException`](https://github.com/stefan-niedermann/nextcloud-notes/blob/master/FAQ.md#nextcloudfilesappaccountnotfoundexception)
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9 | 10 | - [`TokenMismatchException`](https://github.com/stefan-niedermann/nextcloud-notes/blob/master/FAQ.md#tokenmismatchexception)
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@@ -53,6 +54,21 @@ If you are using an older version, you can as a workaround for the first import
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53 | 54 | 2. import your account on your smartphone
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54 | 55 | 3. put your notes back to the original folder step by step and sync everytime you put some notes back
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55 | 56 |
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| 57 | +### `NextcloudHttpRequestFailedException` |
| 58 | + |
| 59 | +#### `HTTP status-code: 301` |
| 60 | + |
| 61 | +This issue can happen in case of a complex inconsistent state between the Notes Android app, the Single Sign On library, the Nextcloud Android app and your Nextcloud instance. Please try to remove your account from *both*, Notes Android *and* Nextcloud Android and readd it again [as described in the `workarounds` section](https://github.com/stefan-niedermann/nextcloud-notes/blob/master/FAQ.md#workarounds). If the issue persists, please report especially any changes on your server side environment: Did you change your domain or IP address of your Nextcloud server? Did you change something about your user account or en- / disabled multi factor authentication (2FA / MFA)? Did you remove your account (only) from the Nextcloud Android app? |
| 62 | + |
| 63 | +#### `HTTP status-code: 302` |
| 64 | + |
| 65 | +As clearly described in the description of the app, [one of the requirements](https://github.com/stefan-niedermann/nextcloud-notes#link-requirements) is to have installed the [`Notes`](https://apps.nextcloud.com/apps/notes) app on your server. This means: |
| 66 | +- **not** [`Quick notes`](https://apps.nextcloud.com/apps/quicknotes) |
| 67 | +- **not** [`Carnet`](https://apps.nextcloud.com/apps/carnet) |
| 68 | +- **not** `SimpleNote`, `NextNotes`, `Joplin` nor any other app. |
| 69 | + |
| 70 | +Only the [`Notes`](https://apps.nextcloud.com/apps/notes) app is supported by the Notes Android app. Granted, detecting a missing installation of the `Notes` app should be more seamlessly - [we are aware of it](https://github.com/stefan-niedermann/nextcloud-notes/issues/1475) and will try to enhance the detection. |
| 71 | + |
56 | 72 | ### `IllegalStateException: Duplicate key`
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57 | 73 |
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58 | 74 | This is issue was caused by a bug which was present in the Notes Android app between `3.4.0` and `3.4.10`. It has been fixed in `3.4.11`, though it created a corrupt database state which is not recoverable automatically without data loss. It is therefore required to [clear the storage of the Notes Android app](https://github.com/stefan-niedermann/nextcloud-notes/blob/master/FAQ.md#workarounds) and import your account again from scratch. Make sure to backup unsynchronized changes before doing this.
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