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[Bug]: Copying internal or share link to clipboard in Firefox on Mac has very long delay #52061

Closed as not planned
@patrick-stickler-csc-fi

Description

@patrick-stickler-csc-fi

⚠️ This issue respects the following points: ⚠️

Bug description

Copying either an internal or a share link to the browser clipboard in Firefox on Mac has very long delay. This occurs both on version 30.0.5 and 31.0.2.

No delay occurs in Chrome on Mac or Firefox, Chrome, or Edge on Windows.

Steps to reproduce

  1. Open Nextcloud files view in Firefox on Mac
  2. Open sharing tab
  3. Click on internal link copy button, or create share and click on share link copy button
  4. Copying of link to clipboard eventually succeeds, but only after ~30 seconds

Expected behavior

The link should be copied to the clipboard without any appreciable delay.

Nextcloud Server version

31

Operating system

RHEL/CentOS

PHP engine version

PHP 8.3

Web server

Apache (supported)

Database engine version

PostgreSQL

Is this bug present after an update or on a fresh install?

Fresh Nextcloud Server install

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Configuration report

{
    "system": {
        "debug": false,
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "trusted_domains": [
            "***REMOVED SENSITIVE VALUE***",
            "***REMOVED SENSITIVE VALUE***"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "logfile":  "***REMOVED SENSITIVE VALUE***",
        "loglevel": 0,
        "log_rotate_size": 0,
        "loglevel_dirty_database_queries": 1,
        "overwrite.cli.url":  "***REMOVED SENSITIVE VALUE***",
        "dbtype": "pgsql",
        "version": "31.0.2.1",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "***REMOVED SENSITIVE VALUE***",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "htaccess.RewriteBase": "\/",
        "knowledgebaseenabled": false,
        "auth.bruteforce.protection.enabled": false,
        "skeletondirectory": "",
        "updatechecker": false,
        "appstoreenabled": false,
        "enable_previews": false,
        "cron_log": true,
        "maintenance": false,
        "maintenance_window_start": 1,
        "integrity.check.disabled": true,
        "mail_sendmailmode": "smtp",
        "mail_smtpmode": "sendmail",
        "mail_smtpauthtype": "PLAIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "sharing.enable_autocomplete": false,
        "sharing.minSearchStringLength": 99,
        "sharing.maxAutocompleteResults": 0,
        "session_lifetime": 31536000,
        "session_keepalive": true,
        "remember_login_cookie_lifetime": 31536000,
        "localstorage.allowsymlinks": true,
        "apps_paths": [
            {
                "path": "***REMOVED SENSITIVE VALUE***",
                "url": "\/apps",
                "writable": true
            }
        ],
        "gs.enabled": false,
        "app_install_overwrite": [
            "ida"
        ],
        "filelocking.enabled": true,
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "memcache.local": "\\OC\\Memcache\\Redis",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "theme": "ida",
        "config_is_read_only": true,
        "default_language": "en",
        "default_locale": "fi_FI",
        "default_phone_region": "FI",
        "reduce_to_languages": [
            "en",
            "fi",
            "sv"
        ],
        "default_timezone": "UTC",
        "knowledgebase.embedded": false,
        "enable_avatars": false,
        "allow_user_to_change_display_name": false,
        "logtimezone": "UTC",
        "logdateformat": "Y-m-d\\TH:i:s\\Z"
    }
}

List of activated Apps

Enabled:
  - admin_audit: 1.21.0
  - app_api: 5.0.2
  - cloud_federation_api: 1.14.0
  - dav: 1.33.0
  - federatedfilesharing: 1.21.0
  - files: 2.3.1
  - files_sharing: 1.23.1
  - ida: 3
  - lookup_server_connector: 1.19.0
  - oauth2: 1.19.1
  - profile: 1.0.0
  - provisioning_api: 1.21.0
  - settings: 1.14.0
  - theming: 2.6.1
  - twofactor_backupcodes: 1.20.0
  - viewer: 4.0.0
  - workflowengine: 2.13.0
Disabled:
  - activity: 4.0.0 (installed 4.0.0)
  - bruteforcesettings: 4.0.0 (installed 4.0.0)
  - circles: 31.0.0 (installed 31.0.0)
  - comments: 1.21.0 (installed 1.21.0)
  - contactsinteraction: 1.12.0 (installed 1.12.0)
  - dashboard: 7.11.0 (installed 7.11.0)
  - encryption: 2.19.0
  - federation: 1.21.0 (installed 1.21.0)
  - files_downloadlimit: 4.0.0 (installed 4.0.0)
  - files_external: 1.23.0
  - files_pdfviewer: 4.0.0 (installed 4.0.0)
  - files_reminders: 1.4.0 (installed 1.4.0)
  - files_trashbin: 1.21.0 (installed 1.21.0)
  - files_versions: 1.24.0 (installed 1.24.0)
  - firstrunwizard: 4.0.0 (installed 4.0.0)
  - logreader: 4.0.0 (installed 4.0.0)
  - nextcloud_announcements: 3.0.0 (installed 3.0.0)
  - notifications: 4.0.0 (installed 4.0.0)
  - password_policy: 3.0.0 (installed 3.0.0)
  - photos: 4.0.0-dev.1 (installed 4.0.0-dev.1)
  - privacy: 3.0.0 (installed 3.0.0)
  - recommendations: 4.0.0 (installed 4.0.0)
  - related_resources: 2.0.0 (installed 2.0.0)
  - serverinfo: 3.0.0 (installed 3.0.0)
  - sharebymail: 1.21.0 (installed 1.21.0)
  - support: 3.0.0 (installed 3.0.0)
  - survey_client: 3.0.0 (installed 3.0.0)
  - suspicious_login: 9.0.1
  - systemtags: 1.21.1 (installed 1.21.1)
  - text: 5.0.0 (installed 5.0.0)
  - twofactor_nextcloud_notification: 5.0.0
  - twofactor_totp: 13.0.0-dev.0
  - updatenotification: 1.21.0 (installed 1.21.0)
  - user_ldap: 1.22.0
  - user_status: 1.11.0 (installed 1.11.0)
  - weather_status: 1.11.0 (installed 1.11.0)
  - webhook_listeners: 1.2.0 (installed 1.2.0)

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    0. Needs triagePending check for reproducibility or if it fits our roadmap31-feedbackbug

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