Skip to content

Full size image does not load #3043

@Cyberes

Description

@Cyberes

Describe the bug

Only an image's thumbnail loads when I open an image, making it unreadable. This is a very tall image, btw.

Image

Desktop (please complete the following information):

  • OS: Ubuntu
  • Browser: Librewolf and Chrome

Browser log

[DEBUG] files: Templates folder enabled 
Object { app: "files", uid: "[REDACTED]", level: 0, templatesEnabled: true }
index.mjs:45:17
[DEBUG] files: Initial templates folder 
Object { app: "files", uid: "[REDACTED]", level: 0, templatesPath: false }
index.mjs:45:17
[DEBUG] @nextcloud/files: Navigation service initialized 
Object { app: "@nextcloud/files", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] @nextcloud/files: FileActions initialized 
Object { app: "@nextcloud/files", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] @nextcloud/files: NewFileMenu initialized 
Object { app: "@nextcloud/files", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] @nextcloud/files: FileListHeaders initialized 
Object { app: "@nextcloud/files", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[INFO] activity: Activity API registered 
Object { app: "activity", uid: "[REDACTED]", level: 0 }
index.mjs:48:17
[DEBUG] viewer: OCA.Viewer initialized 
Object { app: "viewer", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] core: Unified search initialized! 
Object { app: "core", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] files: Hotkeys registered 
Object { app: "files", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
OCA.Files.Settings initialized Settings.js:12:11
[DEBUG] files: New file list filter registered 
Object { app: "files", uid: "[REDACTED]", level: 0, id: "files:hidden" }
index.mjs:45:17
[DEBUG] files: New file list filter registered 
Object { app: "files", uid: "[REDACTED]", level: 0, id: "files:type" }
index.mjs:45:17
[DEBUG] files: New file list filter registered 
Object { app: "files", uid: "[REDACTED]", level: 0, id: "files:modified" }
index.mjs:45:17
[DEBUG] files: New file list filter registered 
Object { app: "files", uid: "[REDACTED]", level: 0, id: "files_sharing:account" }
index.mjs:45:17
[DEBUG] files: Reset all file list filters - view changed 
Object { app: "files", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] files: File list filter chips updated 
Object { app: "files", uid: "[REDACTED]", level: 0, filter: "files:type", chips: [] }
index.mjs:45:17
[DEBUG] files: File list filter chips updated 
Object { app: "files", uid: "[REDACTED]", level: 0, filter: "files:modified", chips: [] }
index.mjs:45:17
[DEBUG] files: Navigation mounted. Showing requested view 
Object { app: "files", uid: "[REDACTED]", level: 0, view: {…} }
index.mjs:45:17
[DEBUG] @nextcloud/upload: Destination set 
Object { app: "@nextcloud/upload", uid: "[REDACTED]", level: 0, folder: {…} }
index.mjs:45:17
[DEBUG] @nextcloud/upload: Upload workspace initialized 
Object { app: "@nextcloud/upload", uid: "[REDACTED]", level: 0, destination: {…}, root: "[REDACTED_URL]/remote.php/dav/files/[REDACTED]", isPublic: false, maxChunksSize: 10485760 }
index.mjs:45:17
[DEBUG] files: New file list filter registered 
Object { app: "files", uid: "[REDACTED]", level: 0, id: "files:filename" }
index.mjs:45:17
OCA.Files.Sidebar initialized Sidebar.js:19:11
OCA.Sharing.ShareSearch initialized ShareSearch.js:16:11
[DEBUG] files_sharing: OCA.Sharing.ExternalLinkActions initialized 
Object { app: "files_sharing", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] files_sharing: OCA.Sharing.ExternalShareActions initialized 
Object { app: "files_sharing", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] systemtags: Hotkeys registered 
Object { app: "systemtags", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[INFO] files: Initializing unified search plugin: folder search from files app 
Object { app: "files", uid: "[REDACTED]", level: 0 }
index.mjs:48:17
[INFO] viewer: 6 viewer handlers registered 
Object { app: "viewer", uid: "[REDACTED]", level: 0, handlers: (6) […] }
index.mjs:48:17
[INFO] core: session heartbeat polling started 
Object { app: "core", uid: "[REDACTED]", level: 0 }
index.mjs:48:17
[DEBUG] files: Generating favorites view 
Object { app: "files", uid: "[REDACTED]", level: 0, favoriteFolders: [] }
index.mjs:45:17
[DEBUG] files: Fetched contents 
Object { app: "files", uid: "[REDACTED]", level: 0, dir: "/[REDACTED_PATH]", folder: {…}, contents: (8) […] }
index.mjs:45:17
[DEBUG] files: Directory contents changed 
Object { app: "files", uid: "[REDACTED]", level: 0, view: {…}, folder: {…}, contents: (8) […] }
index.mjs:45:17
[DEBUG] files: Setting active view 
Object { app: "files", uid: "[REDACTED]", level: 0, view: {…} }
index.mjs:45:17
[DEBUG] files: Opening file /[REDACTED_PATH]/Element X Setup Guide.png 
Object { app: "files", uid: "[REDACTED]", level: 0, node: {…} }
index.mjs:45:17
[DEBUG] files: Mounted note-to-recipient FilesListHeader 
Object { app: "files", uid: "[REDACTED]", level: 0, header: {…} }
index.mjs:45:17
[DEBUG] files: Mounted workspace FilesListHeader 
Object { app: "files", uid: "[REDACTED]", level: 0, header: {…} }
index.mjs:45:17
[DEBUG] @nextcloud/upload: Destination set 
Object { app: "@nextcloud/upload", uid: "[REDACTED]", level: 0, folder: {…} }
index.mjs:45:17
[DEBUG] @nextcloud/upload: UploadPicker initialised 
Object { app: "@nextcloud/upload", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
[DEBUG] files: Ignoring duplicated navigation from vue-router 
Object { app: "files", uid: "[REDACTED]", level: 0, error: NavigationDuplicated }
index.mjs:45:17
[INFO] viewer: Opening viewer for file  
Object { app: "viewer", uid: "[REDACTED]", level: 0, path: "/[REDACTED_PATH]/Element X Setup Guide.png" }
index.mjs:48:17
[DEBUG] files: VirtualList: scrolling to index 2 
Object { app: "files", uid: "[REDACTED]", level: 0, clampedIndex: 5, scrollTop: 82.5, columnCount: 1, total: 8, visibleRows: 3, beforeHeight: 0 }
index.mjs:45:17
[DEBUG] files: Rendered note-to-recipient FilesListHeader 
Object { app: "files", uid: "[REDACTED]", level: 0, header: {…} }
index.mjs:45:17
[DEBUG] core: this browser is officially supported ! 🚀 
Object { app: "core", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
Notifications permissions not yet requested NotificationsApp.vue:434:1
Has notify_push enabled, slowing polling to 15 minutes NotificationsApp.vue:207:1
Polling interval updated to 900000 NotificationsApp.vue:380:1
Started background fetcher as session_keepalive is enabled NotificationsApp.vue:251:1
File info for /[REDACTED_PATH]/Element X Setup Guide.png fetched 
Object { filename: "/[REDACTED_PATH]/Element X Setup Guide.png", basename: "Element X Setup Guide.png", lastmod: "Wed, 31 Dec 2025 21:52:35 GMT", size: 921654, type: 3, etag: "3e76ff29c6cd48fb157839903ba5844f", mime: "image/png", tags: "", getcontentlength: 921654, getcontenttype: "image/png", … }
Viewer.vue:668:1
[DEBUG] viewer: Fetching additional files... 
Object { app: "viewer", uid: "[REDACTED]", level: 0 }
index.mjs:45:17
Got notification data, restoring default polling interval. NotificationsApp.vue:336:1
[DEBUG] files: SW registered:  
Object { app: "files", uid: "[REDACTED]", level: 0, registration: ServiceWorkerRegistration }
index.mjs:45:17
[DEBUG] files: Rendered workspace FilesListHeader 
Object { app: "files", uid: "[REDACTED]", level: 0, header: {…} }
index.mjs:45:17
Failed to load '[REDACTED_URL]/core/preview?fileId=10727254&x=32&y=32&mimeFallback=true&v=3c7bc4&a=0'. A ServiceWorker passed a promise to FetchEvent.respondWith() that rejected with 'Error: no-response :: [{"url":"[REDACTED_URL]/core/preview?fileId=10727254&x=32&y=32&mimeFallback=true&v=3c7bc4&a=0","error":{}}]'. preview-service-worker.js:1:167
[DEBUG] files: VirtualList: resizeObserver updated 
Object { app: "files", uid: "[REDACTED]", level: 0 }

Original image: https://github.com/user-attachments/assets/6f4372c3-9dae-40c6-8032-d6c6b735832e

Metadata

Metadata

Assignees

No one assigned

    Labels

    0. Needs triagePending approval or rejection. This issue is pending approval.bugSomething isn't working

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions