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Alerts #469

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Alerts#469
@pedroreyes23

Description

@pedroreyes23

Describe the bug

I keep recieving a Cleared alert notification since April 15 to this date

To reproduce

Steps to reproduce the behavior:

Image

Expected behavior

A clear and concise description of what you expected to happen.

Your environment

Nginx Version: nginx/1.18.0

Package: nginx-amplify-agent
Status: install ok installed
Priority: optional
Section: python
Installed-Size: 1238
Maintainer: NGINX Packaging nginx-packaging@f5.com
Architecture: amd64
Version: 1.8.2-1~jammy
Depends: python3:any, python3-daemon, python3-setproctitle, python3-greenlet, python3-gevent, python3-requests, python3-ujson, python3-netifaces, python3-pymysql, python3-psutil, lsb-release, adduser
Conffiles:
/etc/amplify-agent/agent.conf.default c4831c94e00e9de9cf24bd14a040287c
/etc/init.d/amplify-agent cac1488d95443fbc0b5f0eeb5da0d250
/etc/logrotate.d/amplify-agent da238aa3d910729211814d1de3e9ed4c
Description: Agent for NGINX Amplify monitoring platform
The NGINX Amplify Agent is a small, Python application that provides
system and NGINX metric collection. It is part of NGINX Amplify -
the monitoring and configuration assistance service for NGINX.
.
This package installs and runs NGINX Amplify Agent daemon.
.
See http://nginx.com/amplify for more information
Homepage: https://github.com/nginxinc/nginx-amplify-agent

The alarm was triggered and cleared, but I keep recieving clearer alert emails

Activity

mjang

mjang commented on Apr 29, 2025

@mjang
Contributor

Hi @pedroreyes23 , I'm asking for appropriate help for your question.

Since you've posted this in our documentation repository, do you have a specific question / request for our documentation?

pedroreyes23

pedroreyes23 commented on Apr 29, 2025

@pedroreyes23
Author

Hi I’m having this issue in my production environment, the alert was cleared but I kept receiving emails of the cleared alert to my email from Nginx Amplify

mjang

mjang commented on Apr 29, 2025

@mjang
Contributor

Hi @pedroreyes23 , let me suggest two alternatives where you might get better answers:

  1. If you have a support contract, contact our technical support, as described in https://www.f5.com/support
  2. If you prefer community support, ask your question at community.nginx.org

I appreciate your concern, especially with your production environment. But I think it's best if you contacted people who are better qualified to help.

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      Alerts · Issue #469 · nginx/documentation