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\item Tasked with formalising product management practices and growing the product as Stuvia's first product hire.
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\item Established a product vision and strategy in line with the company strategy to drive acquisition in new countries and improve retention in existing markets, focusing on improving first impressions and the (mobile) user interface and experience.
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\item Led the addition of an internal product designer, and introduced the practice of regularly talking to actual users.
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\item Built and launched a set of highly performant landing pages with Next.js.
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\item Formalised product management as first product hire, laying the groundwork for user-centric, data-informed development.
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\item Influenced company leadership to create a formal company strategy, authored a corresponding product strategy, and introduced and maintained an internal product roadmap to guide cross-team alignment and drive coordinated execution.
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\item Introduced a lightweight process for user interviews and prototype testing to validate ideas before development.
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\item Together with the product designer I hired,f ormalised and standardised the product’s UI/UX, incrementally introducing a new design system across new features and changes to modernise the user experience without a costly full rebuild.
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\item Built a Next.js web app with a reusable and accessible React component library based on the design system, letting marketing update static pages independently from engineering and ensuring consistent, high-quality UI.
\item Led four product teams and revamped the engineering process for \enquote{Donna} (software used for capacity allocation of the Dutch railroad system, with its primary output being the timetable), re-introducing foundational Scrum practices and a focus on delivering working software, resulting in 100\% fewer service interruptions directly following each quarterly release.
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\item Set product vision and strategy for the first time since Donna's launch in 2005. Got stakeholder buy-in for a complete overhaul of the product and started a shift at the strategic level from output to outcome.
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\item Established and rolled out processes and tools to enable a structured approach to identifying and validating problems and their solutions (\enquote{Discovery}), continuing the shift from output to outcome at the tactical and operational level.
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\item Defined product vision and strategy for the first time since launch in 2005; secured stakeholder buy-in for a full overhaul and introduced structured discovery practices to shift from output to outcome across all levels.
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\item Established a hiring procedure and led a team of six product managers after scaling up development efforts for Donna.
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\item Launched an improved (80+\% fewer false positives, unknown amount of fewer false negatives, 50\% faster) conflict-detection module for Donna with accompanying visualisation, vastly improving the quality of the timetable and laying the foundation for important technological advancements for the Dutch rail sector such as Automatic Train Operation (ATO).
\itemEstablished a way of working and onboarding procedure as the first hire for the \enquote{ProRail ICT student pool} (programme for students to gain relevant work experience). Increased publicity of the pool by arranging and giving a presentation for all managers in the ICT business unit.
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\itemHelped the product manager for ProRail's \enquote{Btd-planner} (used for capacity allocation of 20.000 yearly maintenance activities on the Dutch railroad system) take back control of his Product Backlog as an Assistant Product Manager.
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\itemSet up workflows and onboarding as first hire in ProRail ICT student pool; raised profile via presentation to ICT managers.
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\itemSupported backlog management for ProRail's \enquote{Btd-planner} (capacity allocation of 20.000 yearly maintenance activities).
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\end{itemize}
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\section{Education}
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\label{sec:school}
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\cvsubsection{Utrecht University}[Master in Business Informatics, entrepreneurial track][Utrecht, NL][2016-2018]
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\begin{itemize}
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\item Built a proof-of-concept web application called \enquote{openSEA} accompanying a thesis titled \enquote{Developing a model-driven socio-environmental auditing tool}, building the case for a more open approach to socio-environmental auditing.
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\item Authored and published a paper in which I propose a reference method for applying User Stories and co-authored and published a paper based on the research in my thesis (see \hyperref[sec:pubs]{publications}).
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\item Built a proof-of-concept web application accompanying a thesis; co-authored and published a paper based on this research.
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\item Authored and published a paper in which I propose a reference method for applying User Stories.
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\end{itemize}
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\cvsubsection{Utrecht University}[Bachelor's programme in Information Science][Utrecht, NL][2012-2016]
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\begin{itemize}
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\item Internship at Planbition (\link{www.planbition.eu}, Nijmegen, NL), during which I researched requirements elicitation techniques and applied the findings to investigate and identify which requirements a new feature in Planbition's software should meet. Produced a thesis titled \enquote{Requirements specification of automated planning systems for employment agencies}.
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\item Internship in requirements elicitation at Planbition (\link{www.planbition.eu}, Nijmegen, NL), wrote accompanying thesis.
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\end{itemize}
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\section{Publications}
@@ -65,10 +65,9 @@ \section{Additional information and technical skills}
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\label{sec:other}
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\begin{itemize}
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\item\textbf{\underline{Visitter}}: Freemium SaaS solution for managing vacation home availability. Originally built for parents' vacation home, but made available publicly at \link{https://visitter.app}. Built using Next.js, PlanetScale, and SendGrid.
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\item\textbf{\underline{Qoffeetime}}: Built and published a coffee timer web app out of a personal need to time coffee brewing recipies and the desire to learn Next.js. Available at \link{https://qoffeetime.app}.
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\item Extensive experience with React and related frameworks, libraries and technologies such as Next.js, Tailwind CSS, Webpack, and Git. Limited experience with other web frameworks such as Vue, Svelte, and Lit.
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\item Built Qoffeetime, a coffee timer (web) app, with Next.js. Available at \link{https://qoffeetime.app}.
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\item Extensive experience in modern web development (specifically React, Next.js, and Tailwind CSS).
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\item Basic knowledge of Docker, having used it to self-host several services, and underlying container technology.
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