Errors when Registering an account

[xrfez]

I have been trying to register an account.
When I input the information I am told an unknown error has occurred.
When I click the verify link from my email I am told Invalid Ident Hash.

Nickname xrfez

[ringabout]

I cannot find the account name https://forum.nim-lang.org/profile/xrfez Probably you might try to register again.

[xrfez]

I am seeing the same.

What does Invalid Ident Hash mean? Do I need to try different email / username? Also if I input my email to reset password it says It is not found

[ringabout]

@xrfez Hello, it seems that others has encountered the same issue as you. I will ask other mods for ideas.

ref #253
ref #241

[ringabout]

I'm not sure the meaning of "invalid ident hash", here is the offending line

nimforum/src/forum.nim

Line 254 in f312b91

raise newForumError("Invalid ident hash")

when you delete your account the nick remains taken. It's a bug.

Probably try again with another nickname?

[xrfez]

@ringabout Another Nickname fixed it, but I don't see how I could have deleted my account that I never had. I had tried to use the same credentials over the years... unsuccessfully. It was the gmail bug back then I think. Maybe sql held onto something it shouldn't have while that stuff was being ironed out. Thanks for the effort.

[pietroppeter]

I'm not sure the meaning of "invalid ident hash"

nimforum/src/forum.nim

Line 248 in f312b91

let newIdent = makeIdentHash(name, row[0], epoch, row[1])

the line above creates the newIdent using name, password, salt and epoch. Assuming name, password and salt are not changed (name I think shoud be the nick, password and salt come from db), I imagine the issue might be in the epoch. Next step would be to identify were the api call parameters (especially ident and epoch) come from to see how they could have changed.

I think there might be a bug hidden somewhere that comes up only in specific workflows.

[erdian718]

How did you solve the first problem? @xrfez
When I input the information I am told an unknown error has occurred.

[xrfez]

How did you solve the first problem? @xrfez When I input the information I am told an unknown error has occurred.

@erdian718 I suggest you reach out to an admin on the Discord. I think they can manually set you up.

[ringabout]

related #218 #266 #349

[firasuke]

Any updates to this?

[xrfez]

Any updates to this?

No, I just use a different username.

[PMunch]

Deleted accounts are retained in the system, so creating a new one with the same name/address is not possible. However we can manually restore accounts, which I've done for your account @firasuke. You should be able to log in now, let me know if you have any further issues.

[firasuke]

Deleted accounts are retained in the system, so creating a new one with the same name/address is not possible. However we can manually restore accounts, which I've done for your account @firasuke. You should be able to log in now, let me know if you have any further issues.

I am finally able to log in now, thanks for your time and effort!

[w-jablonski]

I am unable to register on Nim Forum ("Couldn't send email") and cannot see any thread related to it. See below

[PMunch]

#373 (comment)