diff --git a/backends/rapidpro/backend.go b/backends/rapidpro/backend.go
index 0ed156238..a05ffe009 100644
--- a/backends/rapidpro/backend.go
+++ b/backends/rapidpro/backend.go
@@ -679,7 +679,7 @@ func (b *backend) ResolveMedia(ctx context.Context, mediaUrl string) (courier.Me
 	mediaUUID := uuidRegex.FindString(u.Path)
 
 	// if hostname isn't our media domain, or path doesn't contain a UUID, don't try to resolve
-	if u.Hostname() != b.config.MediaDomain || mediaUUID == "" {
+	if strings.Replace(u.Hostname(), fmt.Sprintf("%s.", b.config.S3Region), "", -1) != b.config.MediaDomain || mediaUUID == "" {
 		return nil, nil
 	}
 
@@ -708,7 +708,7 @@ func (b *backend) ResolveMedia(ctx context.Context, mediaUrl string) (courier.Me
 	}
 
 	// if we found a media record but it doesn't match the URL, don't use it
-	if media == nil || media.URL() != mediaUrl {
+	if media == nil || (media.URL() != mediaUrl && media.URL() != strings.Replace(mediaUrl, fmt.Sprintf("%s.", b.config.S3Region), "", -1)) {
 		return nil, nil
 	}
 
diff --git a/backends/rapidpro/backend_test.go b/backends/rapidpro/backend_test.go
index fea332439..0d33b86fc 100644
--- a/backends/rapidpro/backend_test.go
+++ b/backends/rapidpro/backend_test.go
@@ -1366,6 +1366,19 @@ func (ts *BackendTestSuite) TestResolveMedia() {
 				Alternates_:  []*Media{},
 			},
 		},
+		{ // image upload that can be resolved
+			url: "http://nyaruka.us-east-1.s3.com/orgs/1/media/ec69/ec6972be-809c-4c8d-be59-ba9dbd74c977/test.jpg",
+			media: &Media{
+				UUID_:        "ec6972be-809c-4c8d-be59-ba9dbd74c977",
+				Path_:        "/orgs/1/media/ec69/ec6972be-809c-4c8d-be59-ba9dbd74c977/test.jpg",
+				ContentType_: "image/jpeg",
+				URL_:         "http://nyaruka.s3.com/orgs/1/media/ec69/ec6972be-809c-4c8d-be59-ba9dbd74c977/test.jpg",
+				Size_:        123,
+				Width_:       1024,
+				Height_:      768,
+				Alternates_:  []*Media{},
+			},
+		},
 		{ // same image upload, this time from cache
 			url: "http://nyaruka.s3.com/orgs/1/media/ec69/ec6972be-809c-4c8d-be59-ba9dbd74c977/test.jpg",
 			media: &Media{