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Add ticket_uuid to msg_received event
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{
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"uuid": "01969b47-0583-76f8-ae7f-f8b243c49ff5",
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"type": "msg_received",
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"created_on": "2025-05-04T12:30:46.123456789Z",
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"msg": {
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"urn": "tel:+12065551212",
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"channel": {
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"uuid": "57f1078f-88aa-46f4-a59a-948a5739c03d",
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"name": "My Android Phone"
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},
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"text": "hi there"
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}
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}
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{
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"uuid": "01969b47-0583-76f8-ae7f-f8b243c49ff5",
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"type": "msg_received",
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"created_on": "2025-05-04T12:30:46.123456789Z",
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"msg": {
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"urn": "tel:+12065551212",
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"channel": {
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"uuid": "57f1078f-88aa-46f4-a59a-948a5739c03d",
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"name": "My Android Phone"
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},
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"text": "hi there",
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"attachments": [
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"image/jpeg:https://s3.amazon.com/mybucket/attachment.jpg"
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],
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"external_id": "ext-id-123"
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},
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"ticket_uuid": "7481888c-07dd-47dc-bf22-ef7448696ffe"
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}

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