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[Bug] Failed to install geti using the installer.sh #147

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@vibhubithar

Description

@vibhubithar

🐛 Failed to install geti by using sudo ./platform_installer install

The installer started and got stuck at 81%. I had to kill the process as it was not proceeding even after 1 hr.

When I tried to run again, it complained about components already installed

please suggest a way to start a clean install after the failure

A clear and concise description of what the bug is.

📋 To Reproduce

Steps to reproduce the behavior:

  1. Follow steps given at https://docs.geti.intel.com/docs/user-guide/getting-started/installation/using-geti-installer
  2. i selected grafana stack, rest everything was no
  3. Stuck in step 7

💻 Expected behavior

What you expected to happen instead.

🖥️ Screenshots or logs

stem packages installed successfully.
Installing k3s. Detailed logs can be found in: platform_logs/k3s_install.log.
k3s installed successfully. Path to admin kubeconfig: /etc/rancher/k3s/k3s.yaml
Detailed logs can be found in: platform_logs/install.log
Installing platform [#############################-------] 81%

^Z (killed the process)

[1]+ Stopped sudo ./platform_installer install

Started again but failed
vibhu@vibhu-cvi8:~/platform_2.9.0$ sudo ./platform_installer install
[sudo] password for vibhu:
Running platform installer...
Checking local user... ✔
Checking local OS... ✔
Checking internet connection... ✔
Checking DNS configuration ... ✔
Geti installs MongoDB database licensed under SSPL license (https://www.mongodb.com/legal/licensing/server-side-public-license) and CUDA components licensed under the CUDA Toolkit End User License (https://docs.nvidia.com/cuda/eula/index.html). Do you agree to continue the installation? [Y/n]: Y
Checking available CPU cores... ✔
Checking available memory... ✔
Checking disk space... ✔
Checking if Secure Boot is turned off... ✔
Checking if UUID can be retrieved... ✔
Checking if supported GPU card is present... ✔
Checking GPU driver version... ✔
Checking if Kubernetes is already installed... ❌
Port 6443 is in use. It seems Kubernetes is already installed on this machine.
Checking if all required ports are available... ❌
It seems that port(s): 80, 443 are already in use. Uninstall apps or services that use them.
Pre-installation checks failed, aborting installation.

📦 Release version

  • Version of this project: [e.g. v1.2.3, commit hash, or branch name]

🧩 Environment

  • OS: [e.g. Ubuntu 24.04]
  • Hardware: [CPU - 14900k 32 cores, GPU - nvidia 4090 ]
  • System Details Report


Report details

  • Date generated: 2025-05-03 09:52:51

Hardware Information:

  • Hardware Model: CORSAIR CORSAIR VENGEANCE i8200
  • Memory: 64.0 GiB
  • Processor: Intel® Core™ i9-14900K × 32
  • Graphics: NVIDIA GeForce RTX™ 4090
  • Disk Capacity: (null)

Software Information:

  • Firmware Version: 9011
  • OS Name: Ubuntu 24.04.1 LTS
  • OS Build: (null)
  • OS Type: 64-bit
  • GNOME Version: 46
  • Windowing System: X11
  • Kernel Version: Linux 6.11.0-24-generic

📄 Additional context

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