Description
🐛 Failed to install geti by using sudo ./platform_installer install
The installer started and got stuck at 81%. I had to kill the process as it was not proceeding even after 1 hr.
When I tried to run again, it complained about components already installed
please suggest a way to start a clean install after the failure
A clear and concise description of what the bug is.
📋 To Reproduce
Steps to reproduce the behavior:
- Follow steps given at https://docs.geti.intel.com/docs/user-guide/getting-started/installation/using-geti-installer
- i selected grafana stack, rest everything was no
- Stuck in step 7
💻 Expected behavior
What you expected to happen instead.
🖥️ Screenshots or logs
stem packages installed successfully.
Installing k3s. Detailed logs can be found in: platform_logs/k3s_install.log.
k3s installed successfully. Path to admin kubeconfig: /etc/rancher/k3s/k3s.yaml
Detailed logs can be found in: platform_logs/install.log
Installing platform [#############################-------] 81%
^Z (killed the process)
[1]+ Stopped sudo ./platform_installer install
Started again but failed
vibhu@vibhu-cvi8:~/platform_2.9.0$ sudo ./platform_installer install
[sudo] password for vibhu:
Running platform installer...
Checking local user... ✔
Checking local OS... ✔
Checking internet connection... ✔
Checking DNS configuration ... ✔
Geti installs MongoDB database licensed under SSPL license (https://www.mongodb.com/legal/licensing/server-side-public-license) and CUDA components licensed under the CUDA Toolkit End User License (https://docs.nvidia.com/cuda/eula/index.html). Do you agree to continue the installation? [Y/n]: Y
Checking available CPU cores... ✔
Checking available memory... ✔
Checking disk space... ✔
Checking if Secure Boot is turned off... ✔
Checking if UUID can be retrieved... ✔
Checking if supported GPU card is present... ✔
Checking GPU driver version... ✔
Checking if Kubernetes is already installed... ❌
Port 6443 is in use. It seems Kubernetes is already installed on this machine.
Checking if all required ports are available... ❌
It seems that port(s): 80, 443 are already in use. Uninstall apps or services that use them.
Pre-installation checks failed, aborting installation.
📦 Release version
- Version of this project: [e.g. v1.2.3, commit hash, or branch name]
🧩 Environment
- OS: [e.g. Ubuntu 24.04]
- Hardware: [CPU - 14900k 32 cores, GPU - nvidia 4090 ]
-
System Details Report
Report details
- Date generated: 2025-05-03 09:52:51
Hardware Information:
- Hardware Model: CORSAIR CORSAIR VENGEANCE i8200
- Memory: 64.0 GiB
- Processor: Intel® Core™ i9-14900K × 32
- Graphics: NVIDIA GeForce RTX™ 4090
- Disk Capacity: (null)
Software Information:
- Firmware Version: 9011
- OS Name: Ubuntu 24.04.1 LTS
- OS Build: (null)
- OS Type: 64-bit
- GNOME Version: 46
- Windowing System: X11
- Kernel Version: Linux 6.11.0-24-generic