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support.md

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Support policy

Dedicated support is available to regular contributors, sponsors, and companies that have subscribed to a custom support contract.

Support requests can be submitted on GitHub or, depending on the selected sponsorship tier, privately by email at contact@openiddict.com.

Support is offered only for the latest stable version of OpenIddict. There are, however, two exceptions to this policy:

  • ABP Framework users receive patches for OpenIddict for as long as ABP Framework itself is supported by Volosoft (typically one year after the release of a major ABP version), whether they have a commercial ABP license or simply use the free packages:
OpenIddict branch ABP Framework branch End of support date
6.x 9.x November 2026
7.x (current) 10.x November 2027
  • OpenIddict sponsors receive extended support depending on the selected sponsorship tier:
    • Tier 6 sponsors get full support for the previous version 1 month after the release of a new major version.
    • Tier 7 sponsors get full support for the previous version 6 months after the release of a new major version.
    • Tier 8 sponsors get full support for the previous version 12 months after the release of a new major version.
    • Tier 9 sponsors get full support for the previous version 24 months after the release of a new major version.
OpenIddict branch Sponsorship tier End of support date
5.x Tier 6 January 17, 2025
5.x Tier 7 June 17, 2025
5.x Tier 8 December 17, 2025
5.x Tier 9 December 17, 2026
6.x Tier 6 August 7, 2025
6.x Tier 7 January 7, 2026
6.x Tier 8 July 7, 2026
6.x Tier 9 July 7, 2027
7.x (current) Any Currently supported

Note

For more information about the different tiers and the benefits they offer, visit GitHub Sponsors. You can also reach out to contact@openiddict.com to discuss support contract options.