diff --git a/zvmsdk/smtclient.py b/zvmsdk/smtclient.py
index 9a014d6c3..668116a99 100644
--- a/zvmsdk/smtclient.py
+++ b/zvmsdk/smtclient.py
@@ -1407,56 +1407,75 @@ def guest_capture(self, userid, image_name, capture_type='rootonly',
                  'successfully' % image_name)
 
     def guest_get_os_version(self, userid):
-        os_version = ''
-        release_file = self.execute_cmd(userid, 'ls /etc/*-release')
-        if '/etc/os-release' in release_file:
-            # Parse os-release file, part of the output looks like:
-            # NAME="Red Hat Enterprise Linux Server"
-            # ID="rhel"
-            # VERSION_ID="7.0"
-
-            release_info = self.execute_cmd(userid, 'cat /etc/os-release')
-            release_dict = {}
-            for item in release_info:
-                if item:
-                    release_dict[item.split('=')[0]] = item.split('=')[1]
-            distro = release_dict['ID']
-            version = release_dict['VERSION_ID']
-            if '"' in distro:
-                distro = eval(distro)
-            if '"' in version:
-                version = eval(version)
-            os_version = '%s%s' % (distro, version)
-            return os_version
-        elif '/etc/redhat-release' in release_file:
-            # The output looks like:
-            # "Red Hat Enterprise Linux Server release 6.7 (Santiago)"
-            distro = 'rhel'
-            release_info = self.execute_cmd(userid, 'cat /etc/redhat-release')
-            distro_version = release_info[0].split()[6]
-            os_version = ''.join((distro, distro_version))
-            return os_version
-        elif '/etc/SuSE-release' in release_file:
-            # The output for this file looks like:
-            # SUSE Linux Enterprise Server 11 (s390x)
-            # VERSION = 11
-            # PATCHLEVEL = 3
-            distro = 'sles'
-            release_info = self.execute_cmd(userid, 'cat /etc/SuSE-release')
-            LOG.debug('OS release info is %s' % release_info)
-            release_version = '.'.join((release_info[1].split('=')[1].strip(),
-                                     release_info[2].split('=')[1].strip()))
-            os_version = ''.join((distro, release_version))
-            return os_version
-        elif '/etc/system-release' in release_file:
-            # For some rhel6.7 system, it only have system-release file and
-            # the output looks like:
-            # "Red Hat Enterprise Linux Server release 6.7 (Santiago)"
-            distro = 'rhel'
-            release_info = self.execute_cmd(userid, 'cat /etc/system-release')
-            distro_version = release_info[0].split()[6]
-            os_version = ''.join((distro, distro_version))
+        """
+        Retrieves the operating system name and version of the VM from release file.
+        :param userid: User ID of the VM.
+        :return: A string containing the OS name and version information.
+                 Returns "" if IUCV is not configured.
+                 Returns "NA" if no OS release file is found.
+        """
+
+        os_version = 'NA'
+        try:
+            release_file = self.execute_cmd(userid, 'ls /etc/*-release')
+
+            if '/etc/os-release' in release_file:
+                # Parse os-release file, part of the output looks like:
+                # NAME="Red Hat Enterprise Linux Server"
+                # ID="rhel"
+                # VERSION_ID="7.0"
+
+                release_info = self.execute_cmd(userid, 'cat /etc/os-release')
+                release_dict = {}
+                for item in release_info:
+                    if item:
+                        release_dict[item.split('=')[0]] = item.split('=')[1]
+                distro = release_dict['ID']
+                version = release_dict['VERSION_ID']
+                if '"' in distro:
+                    distro = eval(distro)
+                if '"' in version:
+                    version = eval(version)
+                os_version = '%s%s' % (distro, version)
+
+            elif '/etc/redhat-release' in release_file:
+                # The output looks like:
+                # "Red Hat Enterprise Linux Server release 6.7 (Santiago)"
+                distro = 'rhel'
+                release_info = self.execute_cmd(userid, 'cat /etc/redhat-release')
+                distro_version = release_info[0].split()[6]
+                os_version = ''.join((distro, distro_version))
+
+            elif '/etc/SuSE-release' in release_file:
+                # The output for this file looks like:
+                # SUSE Linux Enterprise Server 11 (s390x)
+                # VERSION = 11
+                # PATCHLEVEL = 3
+                distro = 'sles'
+                release_info = self.execute_cmd(userid, 'cat /etc/SuSE-release')
+                LOG.debug('OS release info is %s' % release_info)
+                release_version = '.'.join((release_info[1].split('=')[1].strip(),
+                                            release_info[2].split('=')[1].strip()))
+                os_version = ''.join((distro, release_version))
+
+            elif '/etc/system-release' in release_file:
+                # For some rhel6.7 system, it only have system-release file and
+                # the output looks like:
+                # "Red Hat Enterprise Linux Server release 6.7 (Santiago)"
+                distro = 'rhel'
+                release_info = self.execute_cmd(userid, 'cat /etc/system-release')
+                distro_version = release_info[0].split()[6]
+                os_version = ''.join((distro, distro_version))
+
             return os_version
+        except Exception as e:
+            if e.results['rc'] in (1, 4):
+                # rc = 1,Command was not authorized or a generic Linux error.
+                # rc = 4,IUCV socket error
+                return ""
+            elif e.results['rc'] == 8:
+                # rc = 8,Executed command failed
+                return "NA"
 
     def _get_capture_devices(self, userid, capture_type='rootonly'):
         capture_devices = []