|
17 | 17 | answer: "Yes. You can upgrade or downgrade at any time from your dashboard. Changes take effect immediately, and billing is prorated." |
18 | 18 | - question: "What currencies do you support?" |
19 | 19 | answer: "We support EUR, USD, and INR. Contact us at ping@openstatus.dev or book a call if you have questions about pricing in your currency." |
| 20 | + - question: "Do you offer refunds?" |
| 21 | + answer: "Yes. If you are not happy with openstatus, reach out at ping@openstatus.dev within 30 days of your payment and we will issue a full refund — no questions asked." |
| 22 | + - question: "Can I cancel my subscription at any time?" |
| 23 | + answer: "Yes. You can cancel anytime from your dashboard. Your plan stays active until the end of the current billing period, and you will not be charged again." |
| 24 | + - question: "What happens if I exceed my plan limits?" |
| 25 | + answer: "We will never stop your monitors or status pages without notice. If you approach or exceed a limit, we will reach out to help you pick the right plan. Add-ons like extra status pages are billed per unit as listed in the comparison table." |
| 26 | + - question: "Do you offer custom or enterprise plans?" |
| 27 | + answer: "Yes. If you need higher limits, custom regions, SSO, a dedicated SLA, or a custom contract, book a call and we will tailor a plan to your needs." |
| 28 | + - question: "What payment methods do you accept?" |
| 29 | + answer: "We accept all major credit and debit cards through Stripe. For annual plans we can also issue invoices on request — contact us at ping@openstatus.dev." |
20 | 30 | --- |
21 | 31 |
|
22 | 32 | <Suspense> |
|
62 | 72 | | Team members | 1 | Unlimited | Unlimited | |
63 | 73 | | Audit log | | | + | |
64 | 74 |
|
65 | | -All paid plans are available with **monthly** or **annual** billing. Choose annual billing to get **2 months free** — that's Starter at $300/year ($25/mo) and Pro at $1,000/year (~$83/mo). |
66 | 75 |
|
67 | | -We provide pricing support for **EUR**/**USD**/**INR** as currency. Contact us at [ping@openstatus.dev](mailto:ping@openstatus.dev) or [book a call](https://openstatus.dev/cal) if you have questions. |
| 76 | +--- |
| 77 | + |
| 78 | +## Frequently asked questions |
| 79 | + |
| 80 | +<Details summary="Do you offer refunds?"> |
| 81 | + |
| 82 | +Yes. If you are not happy with openstatus, reach out at [ping@openstatus.dev](mailto:ping@openstatus.dev) within **30 days** of your payment and we will issue a full refund — no questions asked. |
| 83 | + |
| 84 | +</Details> |
| 85 | + |
| 86 | +<Details summary="What billing options are available?"> |
| 87 | + |
| 88 | +All paid plans are available with **monthly** or **annual** billing. Choose annual billing to get **2 months free** — Starter at **$300/year** ($25/mo) and Pro at **$1,000/year** ($83/mo). |
| 89 | + |
| 90 | +</Details> |
| 91 | + |
| 92 | +<Details summary="Can I switch between monthly and annual billing?"> |
| 93 | + |
| 94 | +Yes. You can switch between monthly and annual billing at any time from your dashboard. |
| 95 | + |
| 96 | +</Details> |
| 97 | + |
| 98 | +<Details summary="What does the free plan include?"> |
| 99 | + |
| 100 | +The free plan includes **one monitor**, **one status page with three components**, and a minimum check interval of **10 minutes**. No credit card required. |
| 101 | + |
| 102 | +</Details> |
| 103 | + |
| 104 | +<Details summary="What are add-ons and how are they billed?"> |
| 105 | + |
| 106 | +Add-ons are workspace-level settings like **White Label**, **Email Authentication**, **IP Restriction**, and **extra status pages**. Once enabled, they apply to your entire workspace. Add-ons are billed monthly regardless of your plan's billing cycle. |
| 107 | + |
| 108 | +</Details> |
| 109 | + |
| 110 | +<Details summary="Can I upgrade or downgrade my plan?"> |
| 111 | + |
| 112 | +Yes. You can upgrade or downgrade at any time from your dashboard. Changes take effect immediately, and billing is prorated. |
| 113 | + |
| 114 | +</Details> |
| 115 | + |
| 116 | +<Details summary="What currencies do you support?"> |
| 117 | + |
| 118 | +We support **EUR**, **USD**, and **INR**. Contact us at [ping@openstatus.dev](mailto:ping@openstatus.dev) or [book a call](https://openstatus.dev/cal) if you have questions about pricing in your currency. |
| 119 | + |
| 120 | +</Details> |
| 121 | + |
| 122 | + |
| 123 | +<Details summary="Can I cancel my subscription at any time?"> |
| 124 | + |
| 125 | +Yes. You can cancel anytime from your dashboard. Your plan stays active until the end of the current billing period, and you will not be charged again. |
| 126 | + |
| 127 | +</Details> |
| 128 | + |
| 129 | +<Details summary="What happens if I exceed my plan limits?"> |
| 130 | + |
| 131 | +We will never stop your monitors or status pages without notice. If you approach or exceed a limit, we will reach out to help you pick the right plan. Add-ons like extra status pages are billed per unit as listed in the comparison table. |
| 132 | + |
| 133 | +</Details> |
| 134 | + |
| 135 | + |
| 136 | +<Details summary="Do you offer custom or enterprise plans?"> |
| 137 | + |
| 138 | +Yes. If you need higher limits, custom regions, SSO, a dedicated SLA, or a custom contract, [book a call](https://openstatus.dev/cal) and we will tailor a plan to your needs. |
| 139 | + |
| 140 | +</Details> |
| 141 | + |
| 142 | +<Details summary="What payment methods do you accept?"> |
68 | 143 |
|
69 | | -**Add-ons** are workspace settings. Once enabled, you can use these configurations for every status page, monitor, etc. in your workspace. Add-ons are billed monthly. |
| 144 | +We accept all major credit and debit cards through **Stripe**. For annual plans we can also issue invoices on request — contact us at [ping@openstatus.dev](mailto:ping@openstatus.dev). |
70 | 145 |
|
| 146 | +</Details> |
71 | 147 | --- |
72 | 148 |
|
73 | 149 | Go to the dashboard and get started |
|
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