No addon option for extra indexes in free plan

[TeachAcademyDev]

Describe the bug

It mentioned in the website that you need to pay 0.9$ per 1000 documents "$0.9 Per Extra 1000 Docs (max 5K)" and each project in free plan can only have 500 documents. So i went to the upgrade section and found the addons dropdown. But from the dropdown I couldn't find any place to purchase extra documents for my project. What can i do now?

To Reproduce

1. click on upgrade from the dashboard
   2)view the addon of the project

Expected behavior

1)expected to see an option to purchase extra document as mentioned in the website under the free plan

Environment Info

Orama version 3

Affected areas

Data Insertion

Additional context

No response

[sulavsssmc]

Any luck? I'm facing the same issue. In fact when i try to add payment option on free plan, it displays a message saying "Free plan is not configured for metered billing. Please contact support." I've tried reaching out on support email but no response yet. I've also tried reaching out to few people on slack on Orama Community. Unfortunately no one has responded. It's really difficult to trust when there's no proper way to reach out to the support team.

[Cyberheroes1010]

Biggest fruad Company !! Block me without paying my money !! Doing scam with researcher today i make a post on twitter & all social media !!

[sulavsssmc]

@TeachAcademyDev I've received response to my email from Michele Riva. Michele has confirmed that it is a bug when we're not able to add payment method on Free Base Account.
So apparently in addition to base plan, there is a plan called Base+ where we can upload up-to 5000 documents. However to upgrade to that plan, we need to request for the upgrade by sending email to support@orama.com . After sending the email i was informed that my account has been upgraded to base+ plan costing 0$/month. So after that, i was able to upload more than 500 documents.
I've sent another email asking whether the payment is billed at the end of the month because the "Due Today" still shows 0$ so i'm waiting for the response to that email.

@Cyberheroes1010 It is possible you got blocked because you have been spamming messages all over. Please have some patience Brother.

[Cyberheroes1010]

Sir I already having patience But i just want to asked Time frame & i asked is this correct invoice for you & how much time i got my money !

I know Your team is active & michel too also ! But he ignoring my mail ! @simoneb @sulavsssmc !
After that i take action on make post then he reply me you can do & good bye !

Now what’s is stupid answer for me So my last question:- you are paying my money yes or no !

Simple answer i want otherwise i know how i can handle it by government authorities! & one more thing it’s my money i worked for you

I’m not begging you !

So recommend pay now immediately & i will close this matter here !