SOLVED Translation file

[GuilhermeDeLucca]

I'm having trouble translating this value! visitor in
chat/list

Is it possible to perform this translation?

[remdex]

This value is not translatable and indicates it's an anonymous visitor.

[GuilhermeDeLucca]

Yes, I understand that it indicates that you are an anonymous visitor!

I was hoping it could also be translated

Is there a possibility that it will be translated in the future?

Thanks for the answer!

[remdex]

No,
Because some extensions just check for this value to know was visitor known by the system or not.

[remdex]

If you website knows who is chatting with, you can just pass this value as you want :)

[GuilhermeDeLucca]

No, Because some extensions just check for this value to know was visitor known by the system or not.

What a pity, it would be very user-friendly.

(Visitatore) in Italian
(Visior) in Ingles

As in Ex.

[GuilhermeDeLucca]

Got it, imagine that the validations were done by and not by

<message>
  <source>Visitor</source>
  <translation>Visitatore</translation>
</message>

[remdex]

It won't be done. If you want it other than visitor you can just

1. Setup bot which would change on chart start to your string.
2. Pass your language nick. https://doc.livehelperchat.com/docs/custom-fields-and-prefill/

[GuilhermeDeLucca]

still unsuccessfu :/

[remdex]

You need to update not message attribute, but chat.